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Hotel Dollywood's HeartSong Lodge & Resort

Dollywood Resorts Boulevard, Pigeon Forge, Tennessee (Tn), TN 37863 , USA (show map)

9.6

Superb

62 verified reviews

1/40

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Hotel Overview

Situated in Pigeon Forge, 2.1 km from Dollywood, Dollywood's HeartSong Lodge & Resort features accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a shared lounge. Boasting a 24-hour front desk, this property also welcomes guests with a restaurant and a terrace. The hotel provides an indoor pool, hot tub, evening entertainment and room service.
The hotel offers a children's playground.
Dolly Parton’s Stampede is 4.4 km from Dollywood's HeartSong Lodge & Resort, while The Grand Majestic Theater is 7.1 km from the property. McGhee Tyson Airport is 56 km away.

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Rooms List

King Room with Sleeper Sofa - enter dates to see room photos

The triple room provides air conditioning, a coffee machine, a safe deposit box, a sofa, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

King Room with Sleeper Sofa Hearing Accessible - enter dates to see room photos

The triple room offers air conditioning, a coffee machine, a safe deposit box, a sofa and a flat-screen TV with streaming services. The unit has 2 beds.

King Room with Sleeper Sofa Balcony - enter dates to see room photos

This quadruple room features air conditioning, a coffee machine, a flat-screen TV with streaming services and a balcony. The unit offers 1 bed.

King Dormer - enter dates to see room photos

The spacious air-conditioned double room features a flat-screen TV with streaming services, a coffee machine, a safe deposit box and parquet floors. The unit has 1 bed.

King Dormer Hearing Accessible - enter dates to see room photos

The spacious double room provides air conditioning, a coffee machine, a safe deposit box, parquet floors and a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Murphy Bed - enter dates to see room photos

The spacious double room provides air conditioning, a coffee machine, a safe deposit box, a sofa, as well as a flat-screen TV with streaming services. The unit offers 1 bed and 1 futon.

King Balcony with Murphy Bed - enter dates to see room photos

The spacious air-conditioned double room features a flat-screen TV with streaming services, a coffee machine, a safe deposit box and a sofa. The unit has 1 bed and 1 futon.

Queen Room with Two Queen Beds - enter dates to see room photos

The quadruple room offers air conditioning, a coffee machine, a safe deposit box, parquet floors and a flat-screen TV with streaming services. The unit offers 2 beds.

Queen Room with Two Queen Beds with Balcony - enter dates to see room photos

Boasting a balcony, this quadruple room also offers air conditioning, a coffee machine and a flat-screen TV with streaming services. The unit has 2 beds.

Family Suite with Bunk beds - enter dates to see room photos

This family room is air-conditioned and features a flat-screen TV with streaming services, a coffee machine, a safe deposit box and parquet floors. The unit offers 3 beds.

Family Suite Bunk Beds with Balcony - enter dates to see room photos

This family room features air conditioning, a coffee machine, a flat-screen TV with streaming services and a balcony. The unit offers 2 beds.

Themed Family Suite with Balcony - enter dates to see room photos

This family room has air conditioning, a coffee machine, a flat-screen TV with streaming services and a balcony. The unit has 3 beds.

Themed Family Suite Dormer - enter dates to see room photos

The spacious family room provides air conditioning, a coffee machine, a safe deposit box, parquet floors, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Themed Family Suite with Balcony Hearing Impaired - enter dates to see room photos

Boasting a balcony, this family room also features air conditioning, a coffee machine and a flat-screen TV with streaming services. The unit has 3 beds.

Family Suite with Balcony Hearing Impaired - enter dates to see room photos

This family room has air conditioning, a coffee machine, a flat-screen TV with streaming services and a balcony. The unit has 3 beds.

Two Queen Accessible with Balcony - enter dates to see room photos

Boasting a balcony, this quadruple room also features air conditioning, a coffee machine and a flat-screen TV with streaming services. The unit has 2 beds.

Two Queen Beds with Dormer - enter dates to see room photos

The spacious quadruple room offers air conditioning, a coffee machine, a safe deposit box, parquet floors and a flat-screen TV with streaming services. The unit offers 2 beds.

Two Queen Beds with Balcony Hearing Accessible - enter dates to see room photos

Featuring a balcony, this quadruple room also provides air conditioning, a coffee machine and a flat-screen TV with streaming services. The unit offers 2 beds.

Junior Suite - enter dates to see room photos

The suite provides air conditioning, a coffee machine, a safe deposit box, a sofa and a flat-screen TV with streaming services. The unit offers 4 beds.

Junior Suite with Balcony - enter dates to see room photos

Featuring a balcony, this suite also provides air conditioning, a coffee machine and a flat-screen TV with streaming services. The unit offers 4 beds.

Junior Suite with Balcony Hearing Accessible - enter dates to see room photos

The suite provides air conditioning, a coffee machine, a safe deposit box, a sofa, as well as a flat-screen TV with streaming services. The unit offers 4 beds.

Junior Suite Dormer - enter dates to see room photos

The air-conditioned suite provides a flat-screen TV with streaming services, a coffee machine, a safe deposit box and a sofa. The unit offers 4 beds.

Junior Suite with Balcony Accessible - enter dates to see room photos

The spacious air-conditioned suite provides a flat-screen TV with streaming services, a coffee machine, a safe deposit box and a sofa. The unit offers 3 beds and 1 futon.

Deluxe Single Room - enter dates to see room photos

The unit offers 1 bed.

Map

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Facilities of Dollywood's HeartSong Lodge & Resort

General
Free parking, On-site parking, Parking, Private parking

Activities
Golf course (within 3 km)

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks)

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Indoor pool (seasonal), Outdoor pool, Outdoor pool (seasonal)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Children's playground, Entertainment staff, Evening entertainment

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Pay-per-view Channels, Refrigerator, Safety Deposit Box, Shower, Sofa, Telephone, TV, Wake Up Service/Alarm Clock, Wake-up service

Last updated: 23 Jan 2025 - Update now

Hotel Policies

Check-In
From 16:00:00 hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

9.6

Superb

62 verified reviews

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Haynes

“Fantastic little get away!!!”

9.0

22 Aug 2024

I brought my 78 year old mother to the resort as a postponed mother's day gift...and she loved it! We stayed for just 2 nights/3 days, but that was perfect for us. We had 2 spa treatments and then spent a couple of hours at the pool. The weather was beautiful!!!

Robert

“Perfect stay, service outstanding”

10.0

27 Jul 2024

Clean, excellent staff, pool life guards and service by pool. Pool open to 11pm. The service was on a par with hotels in dubai.

Joy

“Superb”

10.0

23 Jul 2024

Everything! Easy access to Dollywood/Splash Country. Abundance of family activities

Marc

“Highly recommended for an outstanding experience.”

10.0

19 Jun 2024

We recently had the pleasure of staying at this breathtaking hotel and were thoroughly impressed with every aspect of our experience. From the moment we arrived, the cleanliness of the property was evident and it set a wonderful tone for our stay. Our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic. The attention to detail in the room's upkeep was remarkable, making our stay comfortable and worry-free. One of the standout features of this hotel is its incredibly friendly and accommodating staff. They consistently went above and beyond to ensure we had everything we needed, always greeting us with warm smiles and a willingness to assist. Additionally, the hotel offers a small but well-stocked supermarket, which was incredibly convenient. It had all the necessary items we might need during our stay, from snacks and beverages to personal care products. This thoughtful amenity added to the overall ease and enjoyment of our visit. In summary, our stay at this hotel was nothing short of extraordinary. We highly recommend it to anyone looking for a clean, friendly, and convenient place to stay. We look forward to returning in the future.

adena

“Exceeded my expectations”

10.0

23 Apr 2024

The resort was beautiful and every staff person I encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a.m. when my son was ill and I needed help from Housekeeping