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Hotel Best Western Plaza Inn

3755 Parkway , Pigeon Forge, Tennessee (Tn), 37863-3813 , USA (show map)

8.6

Fabulous

2511 verified reviews

1/36

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Hotel Overview

This Pigeon Forge Best Western Plaza Inn is features a seasonal outdoor pool, indoor pool, and hot tub. Extras include a free daily hot breakfast served in the Continental Cafe and free WiFi. Dollywood is 4.3 km away.
A cable TV, microwave, and small refrigerator are standard in each room. A coffee machine is also provided. A fireplace, mountain view, or sofa bed are provided in some Best Western Plaza Inn rooms.
The Pigeon Forge Trolley stops outside the hotel, and the front desk is open 24 hours. Guests can take advance of the free parking off site, and walkway access to Little Pigeon River from the hotel.
Old Mill is 900 metres from Best Western Plaza Inn, while Dixie Stampede dinner show is 290 m away. The Great Smoky Mountains National Park is 16 km from the hotel.

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Rooms

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Rooms List

King Room - Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator.

Queen Room with Two Queen Beds - Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, and coffee machine. A refrigerator is also included.

Queen Room with Two Queen Beds - Private Balcony/Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator. It offers a mountain view and a private balcony.

Queen Room with Two Queen Beds - Indoor Pool Access - Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator. It offers direct indoor pool access.

King Room with Walk In Shower - Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator.

Queen Room with Two Queen Beds - River View/Non-Smoking - enter dates to see room photos

This room features a private balcony, river view, and 32-inch flat-screen TV. A microwave, coffee machine, and refrigerator are also included.

King Room with Indoor Pool Access - Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator.

King Room with Indoor Pool Access and View/Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator. It offers a parkway view.

Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking - enter dates to see room photos

This suite features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator. It offers direct indoor pool access.

King Room - River View/Non-Smoking - enter dates to see room photos

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator. It offers a spa bath, river view and private balcony.

Queen Room with Bath Tub - Mobility Accessible/Non-Smoking - enter dates to see room photos

This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Town House with One King and One Queen Bed - enter dates to see room photos

The spacious family room offers air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Town House with Three Queen Beds - enter dates to see room photos

This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Queen Room with Two Queen Beds with Walk-In Shower - enter dates to see room photos

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Two-Room Suite - enter dates to see room photos

The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This suite provides heating and a flat-screen TV with cable channels.

Queen Room with Two Queen Beds and Walk-In Shower - Balcony/Non-Smoking - enter dates to see room photos

The family room provides a tea and coffee maker and a balcony. The unit offers 2 beds.

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Facilities of Best Western Plaza Inn

General
Free parking, Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Hot tub

Front-desk/reception area services
24-hour front desk

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Linen, Microwave, Pool view, Refrigerator, Riverview, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service

Last updated: 18 Feb 2025 - Update now

Hotel Policies

Check-In
16:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that this property cannot accommodate parking for buses and trailers.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces.

Traveller reviews

8.6

Fabulous

2511 verified reviews

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Paweł

“Acceptable location for overnight stay, not best for longer”

7.0

04 Jan 2025

Location, multiple summing pools - both external and indoor, breakfast area

David

“Above average clean motel”

8.0

10 Oct 2024

Above average motel. Good for 5 nights for all things Pigeon Forge and Gatlinburg and Smoky Mountains. Service was good and helpful. It was clean. Parking in front of room. All went good!

Gineke

“Good place to explore Dollywood from”

7.0

08 Aug 2024

We chose this hotel because it is right next door to the Dolly Parton Stampede and Dollywood is only a short drive away. The room was a bit older than some other hotels, but clean and had all the amenities we needed (e.g. a fridge, coffee maker etc). Staff was very friendly and helpful.

Jess

“Superb”

10.0

05 Aug 2024

That you have 3 pools 2 hot tubs that ur in a great location of so many things 2 do ab places 2 eat

Greg Burns

“Exceptional”

10.0

18 Jul 2024

We loved the breakfast. Rooms are very clean and the beds are the most comfortable in all of Pigeon Forge. We love coming to stay at this property.

Greg Burns

“We had a great time as a family. Thank You Best Western Plaza Inn”

10.0

18 Jul 2024

Breakfast was Exceptional Both mornings. It was very crowded, but the staff managed the crowds no problem and kept everything clean and food was constantly being stocked to ensure plenty of food was available to the guests. Room was exceptionally clean and the beds are the best in Pigeon Forge in my opinion. Very comfortable.

Mark

“Book in advance for a good price”

8.0

14 Jul 2024

Good location for dollywood and gatlinburg. Large rooms

nathan

“Perfect for visiting Dolly's Stampede”

8.0

03 May 2024

Room was nice and offered excellent value and in very close walking distance to Dolly's Stampede Dinner Event. An enjoyable free breakfast. Lots of parking. Reception staff were friendly and helpful. Beds were comfortable