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South Quay,, Padstow, PL28 8BL (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Old Custom House
Each day we'll check prices and send you an email for your selected dates at The Old Custom House. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Old Custom House
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Special diet menus (on request)
Shops
Barber/beauty shop
Miscellaneous
Adult only, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Carpeted, CD Player, Dishwasher, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Game console - Xbox 360, Hairdryer, Heating, Ironing Facilities, Kitchen, Linen, Oven, Private entrance, Radio, Refrigerator, Satellite Channels, Sea view, Shower, Stovetop, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note the lead guest must be 18 years and older.You must show a valid photo ID upon check-in.Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.There is scaffolding outside some of the Value and Double rooms until 18th March 2024.Bar is closed from 2025-12-25 until 2025-12-25
Traveller reviews

“Fabulous stay .”
08 Jan 2025
Location , welcome and ambience. Fantastic value for money . Breakfast excellent choice and quality .

“Lovely old hotel with central location, nice rooms and we had a fabulous view”
07 Jan 2025
Friendly helpful staff, great location in centre just a short walk to restaurants and shops. Lovely view over the harbour. Plenary of space in the bedroom and bathroom.

“Would stay again for the lovely location and breakfast.”
05 Jan 2025
The location is outstanding. The breakfast is outstanding and the room (No. 9) was large, comfortable and had a lovely view of the estuary. The staff were very friendly and welcoming.

“A wonderful surprise 70th celebration”
04 Jan 2025
From support before we arrived to the warm welcome when we were checking in. Nothing was too much for the wonderful team.

“We were upgraded to a room that gave a splendid view of the harbour”
02 Jan 2025
Room, View, Breakfast and Dinner plus staff very friendly

“Thoroughly enjoyed our stay as we did for our honeymoon 25 years ago”
26 Dec 2024
Excellent choice of breakfast, loved sitting in the window seat looking out over the harbour. Room was nice and had an excellent meal on our first night

“A surprisingly comfortable overnight stay, with a great breakfast!”
23 Dec 2024
From the reception staff to your breakfast staff, all polite, very helpful and fun to be around. The room was wonderful, harbour view, large, and spacious , clean with some nice touches- biscuits and Korev lager- total surprise!

“Superb”
22 Dec 2024
Staff interaction from everyone we encountered Location Parking

“Great stay, nice and comfortable with pleasant staff. Breakfast was very good!”
22 Dec 2024
Location is fantastic. Very well stocked room amenities and nice touch on the Korev 👌

“Very welcoming pub and accommodation by the water”
21 Dec 2024
Cosy with character Beautiful breakfast Staff were lovely Great pub