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Otaru-Ku Aioi-Cho 1-9 Stay`s OTARU, Otaru, 047-0028 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Stay`sOTARU
Each day we'll check prices and send you an email for your selected dates at Stay`sOTARU. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Stay`sOTARU
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Pools and wellness
Hot tub
Front-desk/reception area services
Express check-in/check-out, Luggage storage
Common areas
Terrace
Cleaning services
Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Bidet, City view, Cleaning products, Clothes rack, Desk, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Heating, Hot Tub, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Refrigerator, Sea view, Shower, Slippers, Sofa, Soundproofing, Stovetop, Tea/Coffee Maker, Terrace, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Very good”
10 Apr 2025
The staff is friendly and attentive. There is no problem in communicating with him.

“Superb”
28 Mar 2025
Location is perfect for people can driving there. walking to nearby restaurants will be difficult for elderly people due to some uphill climbing and downhills. Room furnishings are very nice. Like the in room bath tub and shower.

“Amazing staff”
06 Mar 2025
Staff were so beyond helpful and also very accommodating. I would tell all my friends and family to go there Not only did they provide a bottle of champagne for our anniversary, but also made sure.I got my charging block back after I had forgotten it and checked out.

“Very Comfortable stay”
25 Feb 2025
The room size is big & spacious. Very clean room . The washing machine is useful. Very nice view from the balcony. You definitely need a car to stay in this hotel. The Sakaimachi shopping street is near. It takes about 15mins walk due to the steep slope. Overall we enjoyed the stay here:) There is also Netflix & YouTube channels on the TV.

“Great staff and great room.”
25 Feb 2025
Everything. Seaview Family room. Two double beds. It is great. Nice view to the port and commercial street. Very room layout. Show and bath are new and with a view.

“Great place to stay if you are skiing at Kiroro - just 30min drive”
20 Feb 2025
Room configuration and the kitchen facilities were really nice. Also washing machine.........we had everything we needed.

“Very good”
19 Feb 2025
Facilities are new, staff is helpful, you can walk to the canoe by 15mins walk.

“Superb”
14 Feb 2025
Good location, about 15 minute walk to centre of town, supermarket close by. Room facilities were good. Great view from balcony Really good size room

“Very good”
10 Feb 2025
The hotel was clean and well-equipped, with a pleasant balcony. However, the lack of staff responsiveness was a significant issue. While instructions were clear, the absence of a receptionist or anyone readily available to answer questions severely hampered our stay. Communication attempts via email and phone (using apps, as local lines were impractical for us as foreigners) went unanswered. This lack of communication and assistance detracts considerably from the otherwise positive aspects of the accommodation.

“Very good”
03 Feb 2025
Great bathroom - very large with full length bath. Great cooking facilities for a family - 2 burner hob, sufficient cooking equipment including rice cooker, fridge freezer was a good size. Staff always helpful.