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Shukutsu 3-282, Otaru, 047-0047 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double Room with Open Air Bath and Ocean View - Non-Smoking Setup a Price Alert for Hotel Neu Schloss Otaru
Each day we'll check prices and send you an email for your selected dates at Hotel Neu Schloss Otaru. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Neu Schloss Otaru
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Vending machine (drinks)
Pools and wellness
Sauna
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Luggage storage
Cleaning services
Trouser press
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bathroom, Carpeted, Dining table, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, View
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Restaurant Blau Küste
Opening hour between 17 Aug 2021 - 12 Sep 2021 (Alcohol free)
Weekdays 17:00～20:00
Weekends 17:00～20:00Bar Perle
Closed between 17 Aug 2021 - 12 Sep 2021To use the hotel's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.JR Otaru Station to Hotel 15:00/16:00/17:00/18:00
From Hotel to JR Otaru Station 09:00/10:00/11:00/12:00
Traveller reviews
ctucker “Spectacular headland location.”
14 Jan 2025
In room onsen had a great view. Staff friendly and gave good advice on restaurants.
Rebecca “Absolute luxury at a very reasonable price”
12 Jan 2025
I got an ocean front view and it was a dream come true. I spent about three hours a day in the hot bath, feeling the cold air and occasional snowflake drifting in from the window and drinking in the incredible views. I also contacted the hotel via messaging on booking.com before my trip to enquire about the meals (as I'm vegetarian), book shuttles into and from Otaru Station and book a taxi, and that was all sorted out for me. Also, when I couldn't finish my meal because I was so full one night, they brought my dessert up to my room an hour later for me. They even packed me a take away breakfast because I had to leave before 7am on my checkout day. The room itself was also gorgeous and had modern conveniences like an outlet near the bed and a large TV with streaming services. I cannot recommend this place highly enough and hope to be back soon.
Chan “Perfect place to stay when you visit Otaru”
27 Dec 2024
Staff are caring and understanding when i requested for extended time to check out due to some incidents happened. Room has its own private onsen. Fantastic view
Wing Yew “The price is a little steep compared to the other hotels in Otaru.”
26 Nov 2024
Special mention of a lady staff Kudo-San who spoke fluent English and was very helpful in arranging our luggage to be sent to the train station. She made the stay memorable !
Allie “Very good”
11 Nov 2024
The private onsen was absolutely to die for, with a beautiful ocean view. We stayed in there for most of our time 😅 Food was amazing. Staff were lovely and incredibly helpful.
Youn Kay “Ok experience.”
29 Oct 2024
Located on a hill top near the edge of the west sea front. Very beautiful and quite. The hotel setting has a slight European feel. In room hot bath is nice.
Nazia “Fantastic. Location is amazing. Top quality facilities and service.”
17 Jul 2024
Absolutely wonderful. This is a gem of a place. We had the Mountain view room and it was amazing. The hotel staff were fantastic. The service was impeccable. We are humbled by the experience. The quality of the breakfast and the dinner was superb. We loved staying here and will stay again when we come back to Japan.
Jayne “Loved it.”
27 Jun 2024
Fabulous location and great private bath in room. Exceptional views.
Johannes A.F. “If you like a quiet place yet access to a major JR station, this is the place to stay.”
25 Jun 2024
We liked the quiet location and the free shuttle bus that is provided in the morning and afternoon. This allows a nice peaceful environment to relax as well as convenience of having transport to JR Otaru station, from where we could easily travel to the places we needed or wanted to go.
Hester “Pleasant stay!”
18 Jun 2024
The on suite onsen was amazing! We really enjoyed the time there The staffs were amazing too, always bowing and greeting when we arrive at the hotel In particular (did not take note of his name), there was one staffs who went the extra mile to help us set up the futon after we called for help in the middle of the night 😰 We were very thankful!
