Hotel The Ritz-Carlton Osaka  

06 Jan 2025

The Ritz-Carlton Osaka certainly lives up to its name in terms of sheer opulence. The hotel exudes luxury from the moment you step into the grand lobby. Additionally, we were bowled over by the hotel's truly exceptional customer service. The staff were attentive, anticipating our needs before we even voiced them. We felt pampered and cared for throughout our stay. A highlight of our experience was the afternoon tea. Served in the elegant hotel lounge, it was an unforgettable experience. The delicate pastries, savory sandwiches, and exquisite selection of teas were simply divine. It was, without a doubt, the best afternoon tea we have ever enjoyed.

05 Jan 2025

It’s an elegant and lavish hotel in the business district of Umeda, some 5 min walk to Osaka station. The rooms are located from the 24th floor and above, so you‘re guaranteed sweeping views over Osaka. As customary for The Ritz-Carlton, our room was spacious, beautifully appointed, pristine clean, with lots of nice touches, Dyptique toiletries. Our New Year‘s Eve‘s dinner at La Baie was above all praise- excellent service, delicious food and a refined ambience. Equally, the food was top-notch in other restaurants we visited.

03 Dec 2024

Very good central location in Ginza and comfortable room.

29 Nov 2024

We loved this hotel, it was beautiful and welcoming. The rooms were fantastic and staff super friendly.

30 Sep 2024

incredible service - from the moment we left our car and even beyond checkout, our every need was carefully attended to including booking my daughters and I in for a private teeppnyaki meal in their Japanese restaurant. Suite was large and had all the amenities you require and more including pjs and dressing gowns. beds were very comfortable and room service meals were extremely good. Spa service (massages) were some of the best we have had. However the standout throughout our stay has been the incredible service and I would like to say a very big thanks to Simon the Hotel Manager who went above and beyond to ensure we were looked after and comfortable. Not only were we allowed to check out an hour later than normal but Simon made sure that we had a comfortable place to relax while waiting for our flight and gave us great hints and tips on what to see in Osaka during our stay. Without question the best experience we have had at the Ritz

15 Sep 2024

Everything. The service was impeccable Simon Finch (loyalty manager) was exceptional. Matsuo at the breakfast was amazing as well

10 Aug 2024

Classy old school luxury Staff were excellent Breakfast was perfect Rooms are large with nice views Comfy PJs given Can walk all the way from station in underpass on hot days ! Taxis readily available at hotel

28 Jul 2024

We enjoyed absolutely exceptional service from from the Ladies and Gentlemen at the RC from start to finish; it was the perfect example of anticipatory hospitality. Nothing was too much trouble with small important details having been thought through, including fully under-cover access from the metro station to the hotel door - great for sheltering from rain or excessive heat! Our top floor corner room was beautifully appointed with a large, comfortable bed, chaise longue and seating area, and spacious bathroom with separate shower and a nice deep bath tub. Housekeeping ensured the room was kept clean and tidy every day, including refreshing the room each evening with a turn down service. We enjoyed the extensive breakfast buffet offering, which comprised both local and international dishes. We visited The Bar a few times for pre-dinner cocktails and were impressed by the range of drinks available and impeccable service. We booked a Kaiseki dinner in the Hanagatami restaurant as a treat and were so glad we did. A beautifully presented, multi-course meal which was elegantly served by a charming young lady who helpfully explained each dish to us.

11 Jun 2024

The location was perfect for our needs. They have a fabulous breakfast spread and everyone was very helpful. We needed to take a train and bus to different locations in Japan and both were located within a short walk from the hotel. Beautiful room and super comfy bed! Can't recommend it enough.

07 Jun 2024

great and attentive service. Excellent staff force