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109 Madison Drive, Charlestown, Newcastle, New South Wales (Nsw), 2290 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Queen RoomSetup a Price Alert for Mercure Charlestown
Each day we'll check prices and send you an email for your selected dates at Mercure Charlestown. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mercure Charlestown
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (seasonal)
Front-desk/reception area services
Express check-in/check-out
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Cable Channels, Carpeted, Clothes rack, Coffee machine, Desk, Dining table, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Patio, Refrigerator, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.
All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Greg “Not what it once was.”
28 Mar 2025
Location and familiarity. Restaurant food was very good.
Andrew “Very happy”
23 Mar 2025
Location, room was very spacious, bed excellent, staff friendly polite and happy, excellent breakfast.
Michelle “Great stay!”
14 Mar 2025
The room was comfy, loved having room service. Pool was great. Close to Charlestown square.
Nilesh “Good”
14 Mar 2025
The hotel and room were neat and clean with free parking on site. Ground floor rooms have easy access to parking. Breakfast was good and the staff was nice.
Sarah “Melissa, hotel manager was a true delight,@ breakfast she googled how 2 make a piccolo & nailed it!”
07 Mar 2025
The hotel's public areas have been nicely refurbished, and we were lucky enough to be checked into a room with a new bathroom. As an interior designer, I thought the bathrooms had been designed really well, I liked the use of mixed materials, the spacial layout and functionality. Well done. The breakfast was delicious and good value for money. The pool area was inviting and if it hadn't been raining, I'd have loved to read by the pool. It is a great location for our requirements. I'll be back. Great value for money.
Matt “Pleasant stay large room and well maintained with very helpful staff”
01 Mar 2025
Hotel was well situated easy to park and the staff very friendly and helpful
Helen “Superb”
23 Feb 2025
The buffet breakfast was great , fresh and hot . Coffee was great and cereal and fruit and yoghurt was yummy too. The staff were really friendly and welcoming, we have stayed here a few times and have never been disappointed.
Susanne “Clean and comfortable”
23 Feb 2025
Clean, room was comfortable. Short drive to shops. Nice pool area. Breakfast was good. Staff were lovely.
Joanne K “Comfortable stay, will come back again.”
12 Feb 2025
Great location, comfortable room, good Restaurant and really professional and friendly staff.
Smart “Fair”
11 Feb 2025
Room was tidy & clean. Central to things we had planned
