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Quayside, Newcastle-upon-Tyne, NE1 3DX (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Malmaison Newcastle
Each day we'll check prices and send you an email for your selected dates at Malmaison Newcastle. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Malmaison Newcastle
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Safety deposit box
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24 hour stays.If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.The car park has a height restriction of 2.19 metres.The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.Our Spa is open from Monday to Sunday - 10am to 6pm.
Traveller reviews

“Superb”
09 Apr 2025
Lovely, friendly staff including Tirso and Bruno made us feel very welcome.

“Superb”
07 Apr 2025
The room was fantastic, very clean and the views were lovely! The staff are very friendly and go above and beyond.

“Another excellent stay at another very nice Malmaison”
07 Apr 2025
Parking was very reasonable and extended beyond checkout time, which allowed us to do more in Newcastle.

“Malmaison Newcastle.”
06 Apr 2025
Staff very friendly and helpful. Hotel was clean,modern and tastefully furnished. Discounted carpark across the road. Great location at the quayside.

“Malmaison Newcastle quayside”
06 Apr 2025
Hotel and staff were brilliant, will stay here again. One minor observation; no still and/or sparkling water in the room. Expected at least a couple of bottles of water.

“Used to stay at this hotel offen but haven’t stayed in a while don’t think we will be in a hurry to return”
06 Apr 2025
Bed was terribly hard as where the pillow’s uncomfortable

“March wedding”
05 Apr 2025
Sean and co. in bar we’re very hard working and friendly!

“Never Disappointed”
04 Apr 2025
We love Malmaison Newcastle, have been before a few times and it didn't disappoint this time.

“Ok, but didn’t live up to expectations or price”
03 Apr 2025
Breakfast really slow coming out - over 30 mins from ordering Great location

“Superb”
03 Apr 2025
The staff were very helpful. They couldn't do enough for us. My only concern was that the room was very dark, poorly lit. But that was my personal preference.