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Hotel Refinery Hotel - New York

63 West 38th Street, New York, New York (Ny), NY 10018 , USA (show map)

8.5

Fabulous

604 verified reviews

1/36

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Hotel Overview

This New York City hotel is located in Manhattan and is 10 minutes’ walk to Times Square. The Refinery Hotel has free Wi-Fi available in public areas.
The Refinery Hotel has a rooftop lounge with views of the Empire State Building. The fitness centre is open 24 hours and there is also an on-site restaurant.
Rooms feature a flat-screen TV and mini bar. Room service is also available.
The hotel is 5 minutes’ walk to Bryant Park and the 42 Street underground rail station. Herald Square and Macy’s are less than 1 mile south of the hotel.

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Rooms

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Rooms List

Studio King Room - enter dates to see room photos

This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

Studio Queen Room - enter dates to see room photos

This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

Studio Two Queen Beds - enter dates to see room photos

This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

Deluxe Two Queen Beds - enter dates to see room photos

Featuring views of New York city, this room also includes a flat-screen cable TV and 12-foot ceilings.

Executive Suite - enter dates to see room photos

This suite comes with 1 extra large double bed.

Run of House - enter dates to see room photos

This double room features air conditioning, minibar and seating area.

Room Selected at Check In - enter dates to see room photos

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

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Facilities of Refinery Hotel - New York

General
Parking, Pets allowed, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request), Vending machine (drinks)

Pools and wellness
Fitness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box, Valet parking

Cleaning services
Daily maid service, Dry cleaning

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathroom, Cable Channels, Carpeted, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, iPod dock, Iron, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Seating Area, Shower, Toilet, TV

Last updated: 17 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note, guests must be at least 21 years old to check in. Please note, a fully refundable deposit of USD 150 per night is required upon check-in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.5

Fabulous

604 verified reviews

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Alison

“I hope to return to the Refinery Hotel before too long!”

9.0

12 Jan 2025

I was not sure about the Hotel to begin with. It seemed very dark, a bit too quirky for my taste, with a weird picture on my bedroom wall. Was it trying to be too clever, too different, providing an experience rather a comfortable setting? However, the Hotel really "grew" on me and I was really enjoying my stay there by the time I left. It felt very warm and welcoming. I enjoyed arriving at the dimly lit reception with its jazz music (sometimes live). The staff were so friendly and helpful. I enjoyed retreating to my room along the snaking corridors with their bewildering chequered patterns. I loved the roof terrace with its views of the Empire State building, and we had coffee and a snack there. We ate in Parker and Quinn restaurant. The hotel used to be a hat factory and I enjoyed the nods to its industrial past incorporated into the boutique hotel. The location is great.

Tania

“Highly recommended”

10.0

28 Dec 2024

Brilliant hotel. Close to the action. Well appointed and fantastic restaurant options.

Philipp

“Excellent Choice - Perfect Boutique Hotel for exploring NYC”

10.0

23 Dec 2024

We recently stayed at the Refinery Hotel, and while our stay started with an unexpected water damage issue in our room, the situation was handled reasonably well. Although the initial response wasn’t flawless, we were quickly given a new room, and the staff was very accommodating. The following day, the management approached us with exceptional sensitivity and kindness, leaving us with a positive impression of their professionalism. After all, it’s New York, and older buildings have their quirks—but apart from that incident, the hotel is in excellent condition. The rooms are well-equipped, and the staff is generally friendly and helpful. The rooftop terrace is a real highlight, offering a stunning view of the Empire State Building. The food and drinks there are excellent, making it one of the hotel’s standout features. The location is simply unbeatable—perfect for exploring the city. Personally, I much prefer staying in a chic boutique hotel like this one over the massive chain hotels elsewhere in the city. The gym, while not very large, is well-maintained and equipped with all the essentials. It’s perfect for a quick workout, which was exactly what we needed during our stay. All in all, the Refinery Hotel was a fantastic choice, and we look forward to coming back. A big thank you to the staff for their accommodating and thoughtful handling of the water damage—it was much appreciated!

Virginia

“Excellent boutique hotel in a great location, perfect for a family!”

10.0

24 Nov 2024

Nice welcome details in the room for our arrival. Loved the deco of our room and the bathroom. Bottles of water kindly provided every day at reception. Big and confortable room for a family of 4 with a ESB view from our window! Perfect location within walking distance to all main spots in Manhattan. Rooftop bar and terrace with superb ESB view! I will go back :-)

Emma