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Hotel Lotte New York Palace (formerly New York Palace)

455 Madison Avenue, New York, New York (Ny), NY 10022 , USA (show map)

8.1

Very good

555 verified reviews

1/24

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Hotel Overview

With free transfers to Wall Street and Broadway theatres available twice a day, the Lotte New York Palace is located across the street from St. Patrick’s Cathedral.
All rooms at this Midtown-Manhattan hotel come with a marble bathroom and some rooms offer a view of the Cathedral. A minibar and a desk are also included in the rooms.
The property boats a 7000-square-feet fitness centre and spa. The Villard is open for breakfast and weekend brunches. Lotte New York also has an onsite bakery, two lounges and in-room dining options.
Rockefeller Centre is 322 metres from the property and Central Park is less than 1 km away.

Formerly The New York Palace

Before April 2019 Lotte New York Palace was known as The New York Palace

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Rooms List

Superior Room with King Bed - enter dates to see room photos

This room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.

Superior Room with Two Double Beds - enter dates to see room photos

This room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Cathedral View Room with King Bed - enter dates to see room photos

Boasting views of St. Patrick's Cathedral, this room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.

Cathedral View Room with Two Double Beds - enter dates to see room photos

Boasting views of St. Patrick's Cathedral, this room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Premier Skyline View Room with King Bed - enter dates to see room photos

Located on high floors, this room boasts views of St. Patrick's Cathedral, 42-inch plasma TV and a minibar.

Premier Skyline View Room with Two Double Beds - enter dates to see room photos

Located on high floors, this room boasts views of St. Patrick's Cathedral, 42-inch plasma TV and a minibar. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Studio Suite with Cathedral View - enter dates to see room photos

This studio boasts sweeping views of St. Patrick's Cathedral.

Towers Room with King Bed - enter dates to see room photos

This room features a sitting area, flat-screen TV, and a minibar.

Towers Room with Two Queen Beds - enter dates to see room photos

This room includes a 42-inch plasma TV, a laptop safe and a minibar.

Towers Corner Suite - enter dates to see room photos

This corner suite offers a flat-screen TV with cable channels, a laptop safe box and a minibar.

Double Room - enter dates to see room photos

The unit offers 1 bed.

Triple Room - enter dates to see room photos

The spacious triple room offers a minibar, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Map

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Facilities of Lotte New York Palace

General
On-site parking, Parking, Pets allowed, Private parking

Services
Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Entertainment and children services
Babysitting/child services, Evening entertainment

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Mini-market on site

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathrobe, Bathroom, Free toiletries, Minibar, Telephone

Last updated: 28 Mar 2025 - Update now

Hotel Policies

Check-In
16:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please be advised that credit cards for all reservations will be preauthorized at the time of booking. This is a refundable hold, and is not an additional charge.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.1

Very good

555 verified reviews

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Francisco Rafael A.

“This stay was still unforgettable and would definitely choose this hotel again in the future.”

10.0

18 Mar 2025

The Studio Suite with the cathedral view was EXCEPTIONAL! Waking up to a breathtaking view of the towers of St. Patrick's Cathedral, Radio City Music Hall's iconic neon signage down the road, and the city skyline was a luxury we enjoyed every morning. And when our children went to bed, being able to watch our same view transform by night was a priceless perk we did not take for granted, and thus sat for a few minutes just staring out before we turned down.

Family Baylis

“Great place to stay as a treat!”

8.0

15 Feb 2025

Beautiful building (used in gossip girl) and great location. Central but quieter than Times Square.

Julita

“perfect for Christmas”

10.0

09 Jan 2025

This is a perfect hotel to stay during Christmas time in NYC, its beautifully decorated and has its own christmas bar outside.

S Bruce

“Good”

7.0

30 Nov 2024

The majority of the staff was great. A wonderful location and very comfortable accommodations.

Felix

“Superb”

10.0

01 Nov 2024

Perfect location. Perfect people. Wonderful room. Will never forget it!

Suparna

“Beautiful New York luxury”

10.0

25 Oct 2024

The hotel was out of my budget but I decided to treat myself and it was a treat. The concierge are excellent, I had been in communication with them before I arrived and they were helpful. The bell desk helped me easily get around. Everyone was friendly and helpful. My room was fabulous, on the 33rd floor. Quiet (as I had hoped) and very comfortable. I need to find out what those pillows are! The location is central enough with everything I need nearby or on the property - delicious coffee, Sephora across the street, subway, taxis, etc.

Isabel