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19 Ashoka Road, Connaught Place, New Delhi, 110001 (show map)
Hotel Overview
Formerly Shangri-La's - Eros Hotel, New Delhi
Before August 2021 Shangri-La Eros New Delhi was known as Shangri-La's - Eros Hotel, New Delhi
Before July 2021 Shangri-La Eros New Delhi was known as Shangri-La's - Eros Hotel, New Delhi

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Setup a Price Alert for Shangri-La Eros New Delhi
Each day we'll check prices and send you an email for your selected dates at Shangri-La Eros New Delhi. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Shangri-La Eros New Delhi
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Desk, Entire unit wheelchair accessible, Executive Lounge Access, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Private entrance, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Shangri-La Eros New Delhi Undergoing a Makeover of Selected Facilities Starting July 1st, 2024. During this period Chi The Spa, swimming pool, fitness centre and the event spaces will not be operational. Our dedicated colleagues at Shangri-La will continue to extend our signature heartfelt hospitality to guests and local diners. We apologize for any inconvenience this may cause and thank you for your understanding as we undertake this important milestone.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness centre is closed from 2025-04-15 until 2025-03-20
Sauna is closed from 2025-04-15 until 2025-03-20
Fitness centre is closed from 2025-04-15 until 2025-03-20
Hot tub/jacuzzi is closed from 2025-04-15 until 2025-03-20
Traveller reviews

“Beautiful hotel in a good location”
31 Mar 2025
The hotel is beautiful and very well located to reach all points of interest easily. The staff are very pleasant, professional and helpful. The breakfast options on offer are multiple and cater for dietary preferences/needs. The rooms are very comfortable and quiet.

“Good experience”
29 Mar 2025
The breakfast and the Club room service were excellent. The pool was under renovation, but the hotel arranged for us to use the pool at the neighboring Imperial hotel. The hotel even took us there and picked us up.

“Superb”
26 Mar 2025
Superb service, the room was clean and comfortable, and the breakfast was good and varied.

“Great location, lovely staff and fantastic rooms”
24 Mar 2025
Fantastic rooms: clean, comfortable, large and quiet. Delicious and very varied breakfast: you could literally have anything you could think of! Great location in a lovely part of New Delhi. Once the pool and gym renovations are complete, this will definitely be a 10 for us, although the temporary gym was great too.

“Amazing stay..”
24 Mar 2025
Exceptional service and amazing front desk staff . Very polite and humble.

“Lovely, well appointed hotel close to all the major sights.”
23 Mar 2025
Staff are fantastic, food in restaurants is very good, room was very nice and comfortable

“Staff made up for shortcomings”
15 Mar 2025
Breakfast in the club was good and the afternoon buffet with drinks. Good location

“5 days stay. Comfortable and welcoming.”
10 Mar 2025
stayed in deluxe king. Compact but comfortable. The staff was very welcoming and helpful. The food option in the buffet was massive and so tasty. I am going to visit them soon. Highly recommended. and yes, the pricing was very competitive.

“6 of us staying at the property no one had any complain about Vinod in cleaning was outstanding”
10 Mar 2025
Breakfast was GREAT and good service from the staff too especially the Sous Chef Sumit and Himanshu Agarwal

“A very comfortable stay in a quality hotel where the service is second to none”
28 Feb 2025
Breakfast superb. Services outstanding in general. Location good but a little far from restaurants.