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Av. Senador Dinarte Mariz, 6045, Natal, 59090-002 (show map)
Resort Overview
Formerly Serhs Natal Grand Hotel
Before April 2019 Serhs Natal Grand Hotel & Resort was known as Serhs Natal Grand Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Prime Apartment with Side Sea ViewSetup a Price Alert for Serhs Natal Grand Hotel & Resort
Each day we'll check prices and send you an email for your selected dates at Serhs Natal Grand Hotel & Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Serhs Natal Grand Hotel & Resort
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Table tennis, Tennis court, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Sauna, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Desk, Dining table, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Landmark view, Linen, Minibar, Outdoor dining area, Outdoor furniture, Pool view, Private Pool, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 11 Jan 2025 - Update now
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
Traveller reviews
Ana Melo “Superb”
01 Jan 2025
The pool area was great with many different pools and areas to be in
Daniel “Excellent place for any kind of travel.”
25 Sep 2024
We had an excellent stay at SERHS Natal. We expend around 10 days, get to know lot of the staff and enjoy the facilities completely. All personnel is wonderful, thanks to everyone. Gouza and Fabio at reception, Julienne and Cilene from the Spa, the staff of the restaurants, Paolo, Edmilza, Ilama, Denis, Arthur from the bar. They are all stars, thank you for such an amazing experience and do the experience so enjoyable. I recommend the hotel 100%. Also, we loved the monkeys.
Uiles “Ok resort if you accept average quality food. The room feels premium but the service should be inproved.”
27 Aug 2024
The resort has several floors with different places to hang out. The room feels 5 stars. The internet is very fast. I enjoyed the fact that you can have dinner in the specialty restaurants. The staff is friendly but not as welcoming as in other resorts such as the Wish Resort nearby. The omelette and tapioca prepared by the chefs during breakfast are delicious.
Werner “Superb”
17 Aug 2024
Excelent resort . We were a party of 4. Big room, with nice facilities. Restaurants at the hotel are great. Will come back and recomend it
