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Hotel Best Western Hotel Plaza

Piazza Principe Umberto 23, Naples, 80142 (show map)

Very good

1098 verified reviews

1/40

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Hotel Overview

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Just 200 metres from Central Station, Best Western Hotel Plaza offers a host of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace.
This smart hotel is housed in a 19th-century building, which has been completely restructured. The guest rooms come with air conditioning and an LCD TV. Some rooms include a balcony.
A buffet breakfast can be purchased, and is provided on the terrace. From here, admire a beautiful view of Castel Sant' Elmo and Certosa San Martino. The café provides simple Neapolitan dishes, brunches, and business meals.
At the Hotel Plaza you are close to the Metro and Circumvesuviana trains. It offers shuttle buses to the port of Naples and Capodichino Airport at an extra cost.
There is a great team of multilingual staff available 24 hours a day to make sure your stay goes smoothly. Personal computers are available to hire free of charge.

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Rooms

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Rooms List

Single Room - enter dates to see room photos

The single room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This single room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Superior King Room - enter dates to see room photos

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Superior Twin Room - enter dates to see room photos

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Standard Triple Room - enter dates to see room photos

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Family Room - enter dates to see room photos

This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Junior Suite with King and Queen Bed - Terrace - enter dates to see room photos

This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.

Map

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Facilities of Best Western Hotel Plaza

General
Parking, Pets allowed, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Room service

Pools and wellness
Fitness centre

Transportation
Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Shared lounge/TV area, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Bidet, Cable Channels, Children's high chair, City view, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Ironing Facilities, Minibar, Patio, Safety Deposit Box, Satellite Channels, Shower, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet

Last updated: 22 Jan 2025 - Update now

Hotel Policies

Check-In
From 14:00:00 hours

Check-Out
Untill 11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

Very good

1098 verified reviews

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Hotel Ratings (Click to select a rating)

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Zaur

“Affordable stay, clean room but walls a little light so can be noisy if someone is loud”

7.0

09 Jan 2025

The central location, friendly staff and rooms are regularly cleaned

Paoletta

“Superb”

9.0

06 Jan 2025

The room was very clean, the position is perfect! Just a walk from Spacca Napoli and many of the monuments in the heart of the city. It is very close to the train station, thus perfect to take the subway or another train to visit the nearby cities.

Roland

“Very good”

8.0

18 Nov 2024

Clean, comfortable bedroom. That was all I wanted!

greer

“We enjoyed our stay in this hotel the room had everything we needed and there was a great breakfast and very helpful sta”

9.0

10 Nov 2024

Modern decor clean friendly staff near station Roof top breakfast room plenty of choice friendly and helpful staff

Malagoli

“A well priced hotel”

9.0

06 Nov 2024

At a walking distance to central station and subways. Rooms in accordance to international standard. comfortable bed. Fixtures and rooms well insulated. Breakfast spread satisfactory Friendly staff

Murauskaite

“Very good”

8.0

25 Oct 2024

Nice hotel. Exactly what you would expect from Best Wastern.

José Francisco

“Superb”

10.0

19 Oct 2024

Very good hotel, well located, close to the train and metro station. The breakfast is delicious. I liked it and recommend it.

Veronica

“The man on reception and bar was exceptionally helpful and very pleasant.”

8.0

12 Oct 2024

Breakfast was very good with good selection. Staff were attentive and pleasant.

Kellianne

“Fair”

6.0

29 Sep 2024

The hotel is OK. The room was a good size and comfortable. The staff are friendly and helpful. Breakfast was great.

Angela

“A central location and comfortable rooms.”

8.0

28 Sep 2024

Lovely staff in the breakfast room. They were extremely helpful and efficient. Other staff to mention were the young lady on reception and the 2 taxi drivers who worked with the hotel.( father and son) A fairly central hotel, near station.