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Hotel Joy Palace Hotel

Westlands Road, Nairobi, 00101 (show map)

7.5

Good

676 verified reviews

1/40

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Hotel Overview

Set in Nairobi, 1.8 km from Nairobi National Museum, Joy Palace Hotel offers accommodation with a shared lounge, free private parking, a restaurant and a bar. Boasting family rooms, this property also provides guests with a sun terrace. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi.
At the hotel, the rooms come with a desk and a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, some units at Joy Palace Hotel also feature a city view. All guest rooms feature a wardrobe.
At the accommodation guests are welcome to take advantage of a spa centre. You can play billiards at Joy Palace Hotel.
Popular points of interest near the hotel include Kumbu Kumbu Art Gallery, Eden Square Office Block and Habitat for Humanity Kenya. Wilson Airport is 8 km from the property.

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Rooms

Adults

Children

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Rooms List

Standard Twin Room - enter dates to see room photos

This twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Deluxe Double Room - enter dates to see room photos

This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.

Superior Triple Room - enter dates to see room photos

This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

Standard Single Room - enter dates to see room photos

This single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

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Facilities of Joy Palace Hotel

General
Free parking, On-site parking, Parking, Pets allowed, Private parking

Activities
Billiards

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Tour desk

Common areas
Shared lounge/TV area, Sun terrace

Entertainment and children services
Evening entertainment, Karaoke, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Allergy-free room, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Bathroom, Cable Channels, City view, Cleaning products, Clothes rack, Desk, Dining area, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Iron, Linen, Outdoor dining area, Pay-per-view Channels, Satellite Channels, Shower, Slippers, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 20 Jan 2025 - Update now

Hotel Policies

Check-In
From 11:00:00 hours

Check-Out
Untill 10:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

7.5

Good

676 verified reviews

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Hotel Ratings (Click to select a rating)

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Andrew

“Great value option in Westlands with great staff”

8.0

10 Dec 2024

Location is excellent...walk distance to all Westlands has to offer ... shop, restaurants and clubs. Staff were so warm and friendly and nothing was too much trouble for them. Beds were particularly comfortable and showers hot. Breakfast was good and filling...also local street food available around the corner Free water

Wangeci

“Comfortable and convenient.”

8.0

08 Dec 2024

The location was convenient. The room was simple yet comfortable, with all the necessary amenities. The cleanliness was good, and everything was in working order. It’s a good option for a quick, budget-friendly stay.

Tessy

“Good”

7.0

26 Oct 2024

Location was close to the City centre and easy for my guests to move around.

Wendy

“I'd come back!”

8.0

05 Oct 2024

I loved the location very much, i had a lot of activities around Westlands that I could just walk to, and this served me perfectly!

Christine

“Home away from home”

8.0

02 Oct 2024

The staff were helpful - as always. On the whole it was quiet and the restaurant was up and running again.

Francesc

“Excellent location, lack of maintenance.”

7.0

28 Sep 2024

The best thing about the hotel is the staff without a doubt! Very helpful. The rooms have maintenance problems due to the manager's negligence, but if you complain to Rose at reception, she will immediately send you a guy who will fix it for you.

Christine

“Good as always”

8.0

23 Sep 2024

The location was in easy walking distance to the banks, main malls and restaurants.

Felista

“Very good”

8.0

06 Sep 2024

Rooms are basic but very clean. Bed was comfortable had a good night sleep on the two nights which was surprisingly considering the location. Value for money

Stephen

“I will come again and stay longer to enjoy the service”

7.0

30 Aug 2024

It was very conveniently located, the staff are courteous and the food is delicious. The bar downstairs was good.

BeatriceCeglia

“Simple and basic accommodation in Westland”

8.0

26 Aug 2024

Simple hotel located in the westland area of Nairobi. The structure is basic, rooms and beds well spacious. Friendly and helpful staff available to organize transfers to and from the airport. It also has a beautiful outdoor outbuilding with an excellent restaurant

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Hotel Joy Palace Hotel

Westlands Road, Nairobi, 00101 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard Twin Room - enter dates to see room photos

Deluxe Double Room - enter dates to see room photos

Superior Triple Room - enter dates to see room photos

Standard Single Room - enter dates to see room photos

Map

Setup a Price Alert for Joy Palace Hotel

Facilities of Joy Palace Hotel

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Great value option in Westlands with great staff”

“Comfortable and convenient.”

“Good”

“I'd come back!”

“Home away from home”

“Excellent location, lack of maintenance.”

“Good as always”

“Very good”

“I will come again and stay longer to enjoy the service”

“Simple and basic accommodation in Westland”

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