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Hotel Pacific Palace Hotel

Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, 29432 (show map)

Very good

671 verified reviews

1/32

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Hotel Overview

Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club.
Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away.
All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided.
A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool.
Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.

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Rooms

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Rooms List

Cabin Double Room - enter dates to see room photos

Room is fitted with a minibar, TV and safety deposit box.

Deluxe Twin Room - enter dates to see room photos

Larger room is fitted with a minibar, TV and safety deposit box.

Executive Suite - enter dates to see room photos

Spacious suite with a separate living room and dining area. Fitted with a minibar, TV and safety deposit box. En suite bathroom features a bathtub.

Deluxe Triple Room - enter dates to see room photos

The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. This wheelchair accessible triple room features executive lounge access, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.

Deluxe Double Room - enter dates to see room photos

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.

Cabin Twin - enter dates to see room photos

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.

Special Offer - Two Cabin Twin Rooms ( Two Individual Room Not Family Room) - enter dates to see room photos

This twin room is air-conditioned and has a private bathroom and an electric kettle. The unit has 4 beds.

Deluxe Family Room - enter dates to see room photos

This family room is air-conditioned and features a private bathroom and an electric kettle. The unit offers 2 beds.

Map

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Facilities of Pacific Palace Hotel

General
Free parking, On-site parking, Parking

Activities
Table tennis

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking

Entertainment and children services
Karaoke, Nightclub/DJ

Cleaning services
Dry cleaning, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Bidet, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Telephone, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wardrobe/Closet

Last updated: 31 Mar 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

Very good

671 verified reviews

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Hotel Ratings (Click to select a rating)

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SITI KARTINA

“I love to stay here and will introduce to our friends too”

10.0

29 Mar 2025

Hotel give the fruit and sent at room. Staff very polite and friendly because the hotel no aircond but the hotel let us know about that. It's OK just for a while..

Muthu A

“Excellent Cruise Stay :-)”

10.0

28 Feb 2025

It was a quick and fast planning happened in the very last moment of the weekend to visit Batam and choice shown in Booking.com was Pacific Palace Hotel. One of my friend was suggesting to book this hotel knowing the rating is already good. We booked it through booking.com and found it to be a great choice. Thanks to Booking.com for their recommendation. The resort is a huge well maintained place. Multiple options to enjoy in their premise. 3 days went in a jiffy and wanted to stay more time if time permits. Location, Ambience, Swimming pools, Kids recreation place, eateries, shops are few specifics to be mentioned to visit and engage yourself. The hotel itself constructed like a ship and you will get that feel when you are onboard into the ship :-). The breakfast buffet is okay with limited options but good. The backyard area is having a great food place to spend time near the backwaters. Rooms: Rooms were older but clean looking. Well maintained mattress and bathroom makes them better. Walkability: Though each of the room blocks and reception area is well connected through elevators. Food & drinks: Haven't tried drinks but food is good. Noteworthy details: Great view, Quiet, Kid-friendly

SU LUAN

“Iconic look but facilities could use a little upgrade.”

7.0

23 Feb 2025

They had a spacious room and were generous with housekeeping and bottled water. The hot tub by the pool and a well stocked gym was a big plus. Hotel looked very old school grand, a marked difference from the cookie cutter modern hotels. Love the laundry line in the shower. It did look like the shower space was meant for a bathtub because it was so huge. Mirror and vanity were all generously sized.

Rethi

“Good n bad”

7.0

09 Feb 2025

The staff were friendly... Rooms were spacious..... Good breakfast 😋

DiNRiN

“Great experience for the first time”

9.0

08 Feb 2025

About 15 minutes walk to Harbour Bay Downtown for food, seafood, marts... Riding Gojek to Nagoya Shopping Mall is within 5 minutes... The Deluxe Room is spacious with a queen size bed, and a smoking room is available too. The staff is friendly too.

Jolene Koh

“Wonderful stay”

10.0

07 Feb 2025

Big spacious room and bathroom with Smart TV. Exceptionally caring and helpful staff that went out of their way to help me when I was unwell during our stay.

Irsyad

“Good.”

8.0

02 Feb 2025

Good breakfast menu, good place, good staff and free van shuttle to Grand Mall Batam

ABDUL WAHID BIN

“My stay in Pacific Palace”

8.0

06 Jan 2025

Breakfast spread is good. Room is spacious. Surrounding lots of food court. Spoilt for choice

Ryan

“Superb”

10.0

23 Dec 2024

Nice hotel..big room comfortable bed ..will come back again...

Ghani

“Very Good”

8.0

18 Dec 2024

BF is good. More live station will be good to have

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Hotel Pacific Palace Hotel

Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, 29432 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Cabin Double Room - enter dates to see room photos

Deluxe Twin Room - enter dates to see room photos

Executive Suite - enter dates to see room photos

Deluxe Triple Room - enter dates to see room photos

Deluxe Double Room - enter dates to see room photos

Cabin Twin - enter dates to see room photos

Special Offer - Two Cabin Twin Rooms ( Two Individual Room Not Family Room) - enter dates to see room photos

Deluxe Family Room - enter dates to see room photos

Map

Setup a Price Alert for Pacific Palace Hotel

Facilities of Pacific Palace Hotel

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“I love to stay here and will introduce to our friends too”

“Excellent Cruise Stay :-)”

“Iconic look but facilities could use a little upgrade.”

“Good n bad”

“Great experience for the first time”

“Wonderful stay”

“Good.”

“My stay in Pacific Palace”

“Superb”

“Very Good”

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