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CALLE 20, S/N, Mérida, 97302 (show map)
Hotel Overview
Formerly Hacienda Xcanatun by Angsana
Before July 2023 Hacienda Xcanatun, Angsana Heritage Collection was known as Hacienda Xcanatun by Angsana
Before June 2022 Hacienda Xcanatun, Angsana Heritage Collection was known as La Hacienda Xcanatun
Before February 2019 Hacienda Xcanatun, Angsana Heritage Collection was known as Hacienda Xcanatun

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hacienda Xcanatun, Angsana Heritage Collection
Each day we'll check prices and send you an email for your selected dates at Hacienda Xcanatun, Angsana Heritage Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hacienda Xcanatun, Angsana Heritage Collection
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Chapel/shrine, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Interconnected room(s) available, Iron, Linen, Minibar, Mosquito net, Outdoor dining area, Outdoor furniture, Private entrance, Private Pool, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the access and use of the hotel's facilities are reserved only for the registered guests.Please note that breakfast is not included for children or extra guests.Hacienda Xcanatun, striving to innovate and create exceptional experiences, is pleased to announce the kick-off of its Angsana Heritage Collection, Hacienda Xcanatun Residences project. This exciting development is part of a comprehensive plan that will enrich our property's offerings with a variety of multi-bedroom luxury apartments, all while maintaining the pristine natural environment that defines us.
Additionally, new meeting and events facilities specially designed to increase local and international business from corporate groups, destination weddings and social gatherings, will also be integrated.
These works will initially last until next December 31 2025, and as the project evolves, we will share its progress and corresponding notices.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“A perfect oasis of beauty & comfort with warm & welcoming staff”
11 Jan 2025
The grounds were absolutely beautiful. The staff were warm & welcoming. Our rooms were immaculate & there were Coati & pet cats!!!

“fabulous hotel - would definitely return”
07 Jan 2025
beautiful hacienda with excellent facilities and lovely staff

“Lovely rooms and facilities.”
03 Oct 2024
Beautiful rooms that are extremely quiet and relaxing. The lush gardens are an absolute pleasure. We loved the large pool - you can actually swim in it and not just splash around. The outdoor shower attached to the room was fabulous.

“A great hotel close to Merida, giving you an Hacienda feel. Exceptional room and facilities.”
02 Sep 2024
The quality oft the room was exceptional, size, set up, material used and equipment. Very good bathroom. Great balcony. Other facilities like swimming pool and gym are also very good.

“Such a beautiful hotel—I'll definitely be visiting again”
17 Apr 2024
Hacienda Xcanatun is a stunning hotel with incredible rooms surrounded by lush and tropical greenery. The expansive pool and spacious relaxation areas offer perfect tranquility for unwinding. Impeccable cleanliness and unbelievably friendly staff ensure an unforgettable stay.