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172 William Street, Melbourne, Victoria (Vic), 3000 (show map)
Apartment Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Quest on William
Each day we'll check prices and send you an email for your selected dates at Quest on William. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Quest on William
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk
Cleaning services
Dry cleaning
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Carpeted, Cleaning products, Desk, Dining area, Dining table, Dishwasher, Dressing Room, DVD Player, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Oven, Private entrance, Radio, Refrigerator, Satellite Channels, Seating Area, Shower, Sofa, Soundproofing, Stovetop, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that a 1.5% surcharge applies for payments with credit card.You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.Please note housekeeping service is not included on Sundays or Public Holidays.Please note that for stays from November 2020 to January 2021, all breakfast rates include a hamper of items for self-cooking in the apartment, subject to availability.
Traveller reviews

“Feels like coming home”
03 Apr 2025
As a returning guest I always find this property welcoming. The apartments have everything I could want including washing/drying/kitchenette and a number of tramstops close by A short walk in any direction to food, shopping, eateries & sightseeing or catch a tram Accessible entry and very helpful concierge Luggage storage after checkout and early check in available. Just the thing after a flight

“Superb”
31 Mar 2025
Beautiful accommodation on both stops. Staff were exceptional 👌

“Pleasant but dreadful incidents”
29 Mar 2025
Was allocated a bright larger apartment than what we booked for. Housekeeping including a vaccum in four nights would have been good. Facilities in apartment had a faulty main door that refused to close and we found our door open on two days. Some switches didn’t work. Cutlery was missing. Passport was used for id checked and retained by staff and did not return to me on check in. I had a panic attack and thought my passport was lost when I could not find it the next day. We had to turn the apartment upside down to look for it. All these shock and unpleasantness could have been prevented if the staff just called me back to the reception to collect my passport immediately, and not wait till I called them to check if anyone had found my passport and returned to them.

“Superb”
28 Mar 2025
Wonderful, helpful staff. Nothing was a problem and they went out of their way to help us when things didn't quite go to plan. Thank you!! (We also loved the restaurant suggestions!)

“My friends and I didn't know that the water provided in the room was charged. We didn‘t find out until checking out”
14 Feb 2025
The location where I live is very close to the city and very convenient. Luggage can be stored at the counter.

“Good but could have been better.”
11 Feb 2025
The apartment had plenty of room. The location was excellent for where I needed to be. The bed was large and very comfortable. It had all the items necessary such as, fridge, microwave, kitchen, dishwasher, laundry washer and dryer. Nice big shower as well.

“Fantastic value, pleasantly surprised!”
06 Feb 2025
The room was perfect clean and spacious with comfortable beds.

“We had an amazing weekend!”
22 Jan 2025
Fantastic and extremely helpful, polite staff. Every communication was lovely.

“Had a great weekend and if just 2 guests I’d consider booking again but next year I’ll be looking for somewhere else.”
22 Jan 2025
Location was great. Close to 2 tram lines & easy access to everywhere we wanted to go.

“Good location, but expensive for a 1 night stay and outdoor space needed some attention”
30 Dec 2024
location was great, beds very comfy and living area and kitchen were spacious