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Amr Bin Al Gmoh Street,Madina, PO Box 40233 , Medina, 41499 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Suite,1 King Size Bed, City ViewSetup a Price Alert for Pullman Zamzam Madina
Each day we'll check prices and send you an email for your selected dates at Pullman Zamzam Madina. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Pullman Zamzam Madina
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Restaurant, Room service
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Kitchenette, Landmark view, Linen, Microwave, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
Untill 13:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Driss “Very good”
14 Apr 2025
Excellent staff ensured that we were confortable throughout our stay. Good range of food for the breakfast and dinner however wished it had more international options
Amar zaman “Superb”
13 Apr 2025
Initially, there were some issues, in particular regarding our breakfast which was booked on Booking.com but the hotel didn't have the information. Despite this issue, the hotel staff in particular Sheraz and Motaz Ebrahim were brilliant and went thr extra mile upgrading our rooms and providing us with the member lunch and breakfast due to the communication issue. Overall we had a brilliant stay and I would recommend to others .
Muhammad1995 “Superb”
13 Apr 2025
I spent over two weeks at Pullman during the holy month of Ramadan, and I must say, one thing truly stood out—the level of respect and service provided throughout this sacred time. As a client of Pullman for the past three years, I consider myself both loyal and constructively critical, as I have occasionally encountered inconsistencies in their service quality. However, during my recent stay in Madinah, I was genuinely impressed by their exceptional hospitality. The staff showed great respect, and the overall service during Ramadan was commendable. Special appreciation goes to the housekeeping team for maintaining excellent cleanliness, and the Suhoor buffet team for their attentive and high-quality service. Pullman truly made this Ramadan stay a pleasant and spiritually fulfilling experience.
Salman “Super Good, bit pricy”
10 Apr 2025
No complaints at all,, lovely Service, lovely location, great staff.
Saman “Fair”
10 Apr 2025
The reception staff were mainly very nice, but the man that we were Initially speaking to in reception to check us was not friendly at all and did not make us feel welcomed. He did not smile at all or try to sympathise with what we were saying. But, the next person who helped us was very nice. As well as this our bathroom shower kept flooding, but we told the reception about this and they sent someone to fix this for us.
Firdaus “It was my second stay here. The staff were exceptionally helpful and responsive to any requests or needs.”
08 Apr 2025
It was my second stay here. The staff were exceptionally helpful and responsive to any requests or needs. I forgot my gold ring in the bathroom on M floor and it was found and flagged to the staff the same day and moved to lost and found. Mr Shiraz and Ms.Asrar was very helpful in ensuring that it got returned to me the next day. I also received assistance from Mr.Khalid with another emergency and I am very grateful for the professional care and assistance of everyone at Pullman ZamZam Madinah. Rooms were clean, well maintained, had everything you would need for a comfortable stay.
Mazlina “Attentive housekeeper”
08 Apr 2025
The desk reception is a bit of a hit and miss. We encountered really lovely ones but the one who went to for the problem in our room was impatient and blamed us for the key card error which we explained wasn't a key card error. We were stranded outside the room, a concierge passed by and said he will call maintenance who never came. Thankfully, a housekeeper, Mohd Ariful, happened to walk by and saw us sitting outside the room. He called maintenance, gave us water, and stayed with us, ensuring the problem (card reader issue) was rectified. Throughout our stay, housekeeping was the most attentive. Location was ok but a bit far to get to the ladies section. Lifts were prompt which was great. Rooms were clean and comfortable.
Parveen “Very good”
08 Apr 2025
Great location, comfortable large rooms. Well thought of.service. Average food .
Waqar Rehman “Superb”
08 Apr 2025
Bad boy experience 10/10 quality service bang on, free upgrade sorry I forgot the staff name
Bashiru “Fair”
07 Apr 2025
I didn't get to be checked in on time when I arrived after 4pm. I had to go for my appointment at Rawdah before coming back for check in. Even at that. It still took more than 20minutes to be checked in.
