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Hotel Four Points by Sheraton Medan (formerly Grand Elite Hotel)

Jl. Gatot Subroto No 395 , Medan, 20119 (show map)

8.2

Very good

222 verified reviews

1/20

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Hotel Overview

Located a 5-minute drive from Medan Plaza, Four Points by Sheraton Medan houses a restaurant and spa and wellness centre. Free Wi-Fi throughout and relaxing in-room massages are offered.
Rooms are fitted with large windows and decorated in brown tones. They come with a minibar, coffee/tea-making facilities and a flat-screen cable TV. En suite bathrooms provide a hairdryer and free toiletries.
At Carnelian Restaurant, guests can enjoy Western and Asian cuisines.
Four Points by Sheraton Medan is a 10-minute drive from the city’s business district and a 15-minute drive from Cambridge Mall. Kuala Namu International Airport is 90 minutes’ drive away. Free on-site parking is provided.

Formerly Grand Serela Hotel Medan

Before January 2019 Four Points by Sheraton Medan was known as Grand Serela Hotel Medan

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Rooms List

Deluxe, Guest room, 1 King - enter dates to see room photos

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Business, Guest room, 1 King - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Junior Suite - enter dates to see room photos

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Grand Suite - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Deluxe, Guest room, 2 Twin/Single Bed(s) - enter dates to see room photos

The double room provides air conditioning. The unit offers 2 beds.

Business, Guest room, 2 Twin/Single Bed(s), City view - enter dates to see room photos

The double room provides air conditioning. The unit offers 2 beds.

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Facilities of Four Points by Sheraton Medan

General
Free parking, On-site parking, Parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Restaurant, Room service

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box, Valet parking

Common areas
Shared lounge/TV area

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, City view, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Ironing Facilities, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 21 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.2

Very good

222 verified reviews

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Hotel Ratings (Click to select a rating)

Service

Rooms

10.0

16 May 2024

Everything you could need in walking distance or in the hotel itself. Very clean and good facilities as well as welcoming staff 😊

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Includes taxes and charges

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Hotel Four Points by Sheraton Medan (formerly Grand Elite Hotel)

Jl. Gatot Subroto No 395 , Medan, 20119 (show map)

Hotel Overview

Formerly Grand Serela Hotel Medan

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe, Guest room, 1 King - enter dates to see room photos

Business, Guest room, 1 King - enter dates to see room photos

Junior Suite - enter dates to see room photos

Grand Suite - enter dates to see room photos

Deluxe, Guest room, 2 Twin/Single Bed(s) - enter dates to see room photos

Business, Guest room, 2 Twin/Single Bed(s), City view - enter dates to see room photos

Map

Setup a Price Alert for Four Points by Sheraton Medan

Facilities of Four Points by Sheraton Medan

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

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