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King Abdul Aziz Endowment Abraj Al Bait Complex,Om AlQura Street., Mecca, 21955 (show map)
Hotel Overview
Formerly Swissotel Makkah
Before June 2019 Swissôtel Makkah was known as Swissotel Makkah

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Swissotel Makkah
Each day we'll check prices and send you an email for your selected dates at Swissotel Makkah. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Swissotel Makkah
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Restaurant, Room service
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Common areas
Chapel/shrine
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Landmark view, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
18:00:00- hours
Check-Out
-14:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non-compliance of these requirements.Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.During Month of Ramadan breakfast will served as Iftar and Dinner will be served as Sohour.During Month of Ramadan Check in time 18:00.Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.
Traveller reviews

“Location amazing, breakfast ok, staff were nice, praying service outside the hotel was nice.”
28 Mar 2025
Breakfast, variety but not as tasty as other parts in Saudi Medina was much better, had different variety. The fruits were nice but other than that nothing I would recommend.

“Excellent stay with family alhamdulilah”
25 Mar 2025
Lovely location. Can use a connecting hallway through clock tower market ground floor then straight to Kaba. Very Good value of money. Amazing service. Special thanks to house keeper Bayezid, front desk supervisor Abdur Rasid and Atif, dinning Hall manager Ashraf and Humza. Lovely hotel for families with small children and elderly people.

“I love Makkah and it's people .. I pray to Allah to safe it for all Muslims and to be the best city”
24 Mar 2025
The location is closed to the Haram. There is direct gate to the Haram so no need to go to it through the mall. The view to the Kaaba and the new extension to Haram.

“Superb location next to the Haram. Great staff and rooms.”
22 Mar 2025
We had a great stay at Swissotel Makkah. Our check in was super smooth and quick. The staff were on hand to help at anytime, they provided great customer service. Location was superb, as able to reach Haram in a matter of minutes. Room was clean and comfortable, great shower and toiletries provided were of high quality. Would love to return to this hotel in the future.

“Superb”
20 Mar 2025
Beautiful room overlooking the Haram. Good variety breakfast options.

“Pretty decent”
19 Mar 2025
Nearby to Masjidil Haram, accessible from Zamzam Tower..

“Excellent”
17 Mar 2025
Got there at 10am and they let me in! Meal was also super

“Close to harm 6-10mins walk clock tower 10mins walk when running late to find space for salah the hotel has its space do”
14 Mar 2025
Excellent members of staff, the brothers who kept our room clean thank you very much

“Great Hotel and Great service.”
12 Mar 2025
Ifthar was excellent. Food choice was superb. Big thank you to Mr. Faizan at the restaurant.

“Literally a great stay.”
11 Mar 2025
The view was amazing of the Kaaba and the Holy Mosque, the breakfast and suhoor were literally world class. More than wonderful.