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Hotels Nearby
Hotel Morschein
Distance : 0.28 KM
Hotel New Station
Distance : 0.31 KM
Hotel M Matsumoto
Distance : 0.37 KM
Alpico Plaza Hotel
Distance : 0.39 KM
Matsumoto Tourist Hotel
Distance : 0.46 KM
Southern Cross Inn Matsumoto
Distance : 0.46 KM
Hotel Matsumoto Hills
Distance : 0.46 KM
Matsumoto Hotel Kagetsu
Distance : 0.56 KM
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Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Richmond Hotel Matsumoto
Each day we'll check prices and send you an email for your selected dates at Richmond Hotel Matsumoto. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Richmond Hotel Matsumoto
General
On-site parking, Parking, Private parking
Services
Internet services
Food & Drink
Restaurant, Vending machine (drinks), Vending machine (snacks)
Front-desk/reception area services
24-hour front desk, Luggage storage
Cleaning services
Daily maid service, Dry cleaning, Laundry, Trouser press
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Refrigerator, Toilet, Towels, TV
Last updated: 9 Jan 2025 - Update now
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Restaurant Ohashi Café Gust is open from 06:00 until 02:00 in the morning (next day) and serves breakfast from 06:00-10:30. Please note, guests must order their food by 10:00 to eat breakfast at this restaurant.Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
08 Jan 2025
Good soundproofing. Comfortable room. And very good bathroom.

“Spacious and comfortable room, very well located for exploring Matsumoto.”
05 Jan 2025
Spacious and comfortable room, very well located for exploring Matsumoto.

“Great location and quiet. Very clean and professional staff.”
20 Dec 2024
They had self service bathroom supplies in addition to face mask sheets and good tooth brush.

“Good location hotel”
16 Dec 2024
Nice room, well located. you can walk to main attraction in the city.

“Superb”
13 Dec 2024
We liked the location, cleanliness, and outstanding customer service. We booked a double room and realized the bed was too small for me and my wife. After struggling to sleep during the first night, we approached the front desk to give us a bigger room at an additional cost. But, the hotel was fully booked, and the front desk executive could not find the room for the remaining 10 nights. We were disappointed and wondering as to how to sleep in such a small bed. We went back again to check if they have a bigger room, even for a few nights. This time, we met Ms Takizawa at the front desk, and she was extremely empathetic to our situation and took it upon herself to check for possibilities. She spent the next 3 hours getting us a deluxe room for 4 nights and twin room for 6 nights. This has deeply touched our hearts. We were able to get a good night's sleep every day from then on. So, we thoroughly enjoyed our vacation in Japan Alps due to the fantastic customer service by Ms Takizawa. We will always remember this kind gesture.

“Very good”
08 Dec 2024
Good location, with many shops around. Room was comfortable for our family of 4. Breakfast was good with both western and Japanese options available.

“would stay again if I came back”
06 Dec 2024
Breakfast is in a third party restaurant, its acceptable and fills a hole. I was poorly and the beds were wonderfully comfortable to rest in, they gave us a bigger room for the first night (we asked for and paid for it) but they couldnt extend that for the duration but we understood that. they were ever so helpful, moving our bags, did our laundry that we didnt want to put in the washing machines. Their washing machines are great for all clothing and you can watch the timings on your TV in your room

“Refreshed Richmond chain hotel matches Matsumoto elegance.”
02 Dec 2024
Renovated refreshed room interior was very comfortable. Ask for high floor rooms and get a view of the mountains. Stunning views at sunset. Hotel location was central for Matsumoto Castle, Art museum, Nakamachi traditional shopping street, Nawate street and even the Aeon Mall. (Parco shopping is just behind the hotel.) The short direct walking route from JR station goes through food and bar streets. There is even a kombini around the corner if the nights get too cold to wander around for dinner.

“Wonderful location in the heart of Matsumoto”
01 Dec 2024
Great location in between the Castle and train station

“Superb”
30 Nov 2024
This was the largest room in Japan that we stayed in and was very comfortable. Great location and easy walk to the train station. We stayed only one night as a layover
More hotels in Matsumoto
Hotels Nearby
Hotel Morschein
Distance : 0.28 KM
Hotel New Station
Distance : 0.31 KM
Hotel M Matsumoto
Distance : 0.37 KM
Alpico Plaza Hotel
Distance : 0.39 KM
Matsumoto Tourist Hotel
Distance : 0.46 KM
Southern Cross Inn Matsumoto
Distance : 0.46 KM
Hotel Matsumoto Hills
Distance : 0.46 KM
Matsumoto Hotel Kagetsu
Distance : 0.56 KM