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Nishichamachi 40-1, Matsue, 690-0845 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Japanese-Style RoomSetup a Price Alert for Matsue New Urban Hotel
Each day we'll check prices and send you an email for your selected dates at Matsue New Urban Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Matsue New Urban Hotel
General
On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Vending machine (drinks)
Pools and wellness
Hot spring bath, Massage
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box
Cleaning services
Daily maid service, Dry cleaning, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Bidet, City view, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Lake view, Linen, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Shower, Slippers, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Washing Machine, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Opening hours of public bath: 06:00 - 10:00; 12:00 - 24:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Traveller reviews
June “Very comfortable”
11 Apr 2025
We had a triple room and it was very spacious with a sitting area ,the wet room looked out on the river, it was really comfortable. The only slight complaint we had was that the breakfast finished at 9.15 and the restaurant at 9, would definitely recommend this hotel and would stay here again
Charles “Superb”
27 Mar 2025
Good location near the lake and about a 15 minute walk to the castle and Hearn house. A large room by Japanese standards with 2 chairs. The breakfast was Japanese. Don't expect bacon and egg.
Caroline “Superb”
26 Mar 2025
The staff were very helpful & friendly. My room had obviously just been renovated & was nicer than I had been expecting.
Chung “Very good”
25 Mar 2025
Right next to a bus stop. Near a train that go to Izumo. Has a onsen. Short walk to the castle.
Teo “A hidden (hotel) treasure in Matsue with excellent services”
22 Feb 2025
The room was much bigger than we expected, almost comparable to many high-tier hotels. Additionally, there is a rental service where you can rent various items, ranging from electric appliances to kitchen utensils. The staff are very helpful and proactive in accommodating your requests.
Caleb “Very good”
16 Feb 2025
Rooms were modern, nice to have an onsen. Free bikes. Lots of amenities. Convenience store built in. Good location.
Etsuko “Superb”
13 Feb 2025
I really enjoyed their public bath. In addition, the staff were very helpful and friendly. I would like to stay again if I ever have a chance to visit Matsue.
Joseph “A nice hotel beside the lake with beautiful views, a lovely restaurant on the top floor with very friendly staff. Would”
22 Jan 2025
Very clean , everything was so convenient for shopping,sightseeing and just a short walk to Matsue Castle!
Michelle “Superb”
17 Dec 2024
Loved the public bath that overlooks the water. And loved the breakfast. Room was spacious and comfortable, and the bathroom was spotless.
Kell “First but not last visit in Matsue - or in New Urban Hotel”
25 Oct 2024
Breakfast was Japanese, having multiple options - all tastefull and delicious. Good starter of the day Onsen bath on 3.rd floor a good experience
