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Masai Mara National Reserve, Masai Mara, 00200 (show map)
Lodges Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double or Twin RoomSetup a Price Alert for Mara Serena Safari Lodge
Each day we'll check prices and send you an email for your selected dates at Mara Serena Safari Lodge. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mara Serena Safari Lodge
General
Free parking, On-site parking, Parking, Private parking
Activities
Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Packed lunches, Restaurant, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Games room, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Non-smoking rooms
Room facilities [ These may vary room to room ]
Bath, Bathroom, Desk, Fan, Flat-screen TV, Free toiletries, Iron, Ironing Facilities, Mosquito net, Seating Area, Shower, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake-up service
Last updated: 9 Jan 2025 - Update now
Hotel Policies
Check-In
From 09:00:00 hours
Check-Out
Untill 19:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that park entry fees are payable to the park authorities upon entry to the Masai Mara Game Reserve.The Mara Triangle park fee ticket(s) is valid for 12 hours from 6am to 6pm and has to be renewed by 6am the following day. If you are staying for more days, you are required to RENEW your ticket on or before the expiry of your time as indicated on your ticket. If departing on the last day of your stay, an allowance of upto 10am is given to either check out at the park gate if travelling by road or be at the airstrip at 10am to have your ticket checked out, if travelling by air as you wait for your flight.Transit ticket is valid for 2 hours only. Any person violating the above time frame is deem to pay a fine of Ksh.10,000. Park entry fees (mandatory) are not included in the accommodation rate. This is charged as an extra cost upon entry at Mara Conservancy. Daily park entry timings: 6am - 6pm.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Deborah “This is a lovely hotel & would highly recommend.”
03 Dec 2024
Mara Serena was very good , the food was excellent . All the staff were friendly & helpful, & id definitely stay there again. The view from the balcony & our room was stunning. They’re as good as the pictures show on booking.com.
Aakash “Brilliant”
04 Nov 2024
The views were absolutely crazy. Staff was very helpful.
Mihaela “Very good stay with fantastic view of the savannah”
27 Sep 2024
View from the lounge area (we could see wildebeest, elephants or giraffes in the distance) and room (could watch the sunrise there). The authentic interior design. The baboons and warthogs wandering around. The spa massage. Even though we didn’t go with the hotel’s game drivers or rangers (we had transfers and driver from Nairobi throughout our stay), based on what other visitors’ experience with them, they seem to have been much better than our driver/guide, so I’d definitely recommend going with the hotel’s/local game drivers.
Arjun “Great location and views”
23 Sep 2024
**Review: Mara Serena Safari Lodge** My recent stay at Mara Serena Safari Lodge was a mixed experience. The lodge is located in a stunning part of the Masai Mara, with breathtaking views of the savannah. The location is perfect for game drives, and the scenic surroundings add a magical touch to your stay. However, the food was disappointing. The variety was limited, and the quality didn't quite match the level of the lodge. There’s definitely room for improvement in the menu options. The rooms, while clean, felt outdated and in need of an upgrade. A refresh in décor and amenities would really elevate the comfort and overall experience. Additionally, the service was slow at times, which was frustrating, especially after long days of activities. On a positive note, the staff was very attentive and eager to assist, which made a difference during our stay. Their friendliness and effort were greatly appreciated. Overall, while the lodge has a fantastic location and potential, improvements in food, room quality, and service efficiency would make it a more well-rounded experience.
