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Juan Rizi, 5, Madrid, 28027 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Comfort Double or Twin RoomSetup a Price Alert for Silken Puerta Madrid
Each day we'll check prices and send you an email for your selected dates at Silken Puerta Madrid. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Silken Puerta Madrid
General
On-site parking, Parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Laptop safe, Linen, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the hotel pre-authorizes credit cards for arrivals after 14:00. Please note that guests arriving after this time and wishing to pay for the stay in cash will have the pre-authorization refunded to their card.Please be advised that when booking more than 10 rooms, different policies and additional supplements may apply.Please note that for reservations of more than 10 nights, the hotel may request a deposit in advance.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Joyce “Good”
29 Mar 2025
The room was big and very comfortable. The bed was very comfortable and the room was very clean . Towels changed every day and the room was cleaned. It was noisy at night and we could hear guests returning to rooms and talking in the hallway . The noise would keep you awake if you are a light sleeper. There was no kettle in the room that was disappointing. When we made an inquiry about this the staff advised it was a 20 euro charge per day to rent a kettle and was not impressed by this. We bought a kettle in an electrical shop in the centre for 10 euro so we could have tea and coffee without having to go downstairs first thing in the morning . Smoking area at main entrance, you would need to be dressed to go here as it is a very public area. That was annoying I feel it would be better if there was a smoking area at the back of the hotel. It was close to the airport and transport to the city centre was easy to get too. The bus stop is a two minute walk from the hotel and takes about 35 mins to get to the city centre.
thunder339 “Good hotel, easy to reach from the airport”
15 Mar 2025
Nice facilities, easy to reach from the airport, good restaurant, spacious clean room and comfortable large bed. Spacious toilet with shower and bathtub option. Nice meeting rooms for business meetings.
Ricardo “A great oasis in madrid!”
19 Nov 2024
I have been in hundreds of hotels, and this must have been the cleanest! Excellent rooms. Super friendly and always available staff. Near the center but outside the ZBE zones, which allow me to ride my own car. I stayed there for three nights, and on two of them, I chose to have dinner at the hotel bar. The menu was varied, and the food was excellent. A 5 star hotel experience.
Hans “Neat airport hotel”
16 Nov 2024
Good TV system with Chrome cast capabilities is great. It was great that the bath room had a shower cabin in stead of having to stand in a bad tub.
Daniel “Superb”
07 Nov 2024
We very much satisfied by everything. The location was near Sharma Climbing Center, wich was one of the places we wanted to visit. Enjoyed the architecture of the building. Fascinating concrete facade.
Juste “Okish”
28 Oct 2024
Very clean and spacious room. Big bathroom with shower and bath. Lovely view and cozy loby. Friendly staff and great room service.
Cosmin “Superb”
24 Oct 2024
Close to the airport… very clean. Staff friendly. Bus station nearby . The bus goes straight to city center… aprox 30 min drive
Max “comfortable”
14 Oct 2024
The room is very clean. All staff were nice and the breakfast is varied
Sephora “Good stay ☺️”
07 Oct 2024
- very spacious room, I was not expecting it (approx. 40m2) - yummy varieties breakfast - kindness of the employees - unfortunately I didn't take pictures but the photographer yes
Mohamed Reda “Superb”
11 Aug 2024
Very good hotel, booked it for my parents for a couple of nights. It's in a very good place close to public transport and the airport!
