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Calle de Diego de León, 43, Madrid, 28006 (show map)
Hotel Overview
Formerly Heritage Madrid Hotel
Before February 2020 Relais & Châteaux Heritage Hotel was known as Heritage Madrid Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic Interior Double RoomSetup a Price Alert for Relais & Châteaux Heritage Hotel
Each day we'll check prices and send you an email for your selected dates at Relais & Châteaux Heritage Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Relais & Châteaux Heritage Hotel
General
Parking, Pets allowed, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Massage, Solarium
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, iPod dock, Laptop safe, Linen, Minibar, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Telephone, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Zornitsa “Superb”
31 Mar 2025
The staff at the reception , as well as the bell boys were absolutely amazing! Super friendly and helpful all the time
Jeffrey “Really nice hotel and restaurant, in a nice area of Madrid.”
20 Mar 2025
The staff were very attentive and friendly. You really had the impression that they were there to look after all of your needs. They did offer us an upgrade on arrival. The restaurant, Haroma, was excellent.
Maria “We had a wonderful comfortable stay”
27 Feb 2025
The staff exceptionally nice and helpful. They went out of their way to make us feel accomodated and comfortable.
ADRIANA “Excellent stay”
24 Feb 2025
I had the pleasure of staying at this hotel and I must say, it truly stands out in terms of service excellence. The location is perfect, offering easy access to everything. The hotel is impeccably clean, and the attention to detail is second to none. The staff is incredibly friendly and attentive, always going above and beyond without any effort. It’s clear that they care about providing the best possible experience for their guests. Congratulations on such a well-run establishment! I will definitely be returning in the future.
MARIA “Silent luxury”
24 Feb 2025
Very beautiful hotel in a lovely area of the city.
Laurent “Superb”
17 Feb 2025
Amazing hotel, absolutely happy and we will return!! Thank You for such unforgettable experience
Wassim “Perfect. Will not stay at another property next time I'm in Madrid”
13 Feb 2025
The taff was so attentive and genuinely helpful. Everyone from the Chamber Maid to the Bell Boy
Sian “Well worth the stay in Madrid”
06 Feb 2025
A beautiful property, lovely rooms. It was super from checkin to checkout. The hotel were so great in accommodating for our little dogs.
Florencia “Wonderful stay with the most friendly and professional staff”
26 Jan 2025
Staff was great. Big thanks to everyone but specially for Airian, one of the bell boys.
Veronica “Superb”
13 Jan 2025
Good location Very clean Very beautiful and very delicious Mechanical Restaurant Very friendly staff Beautiful design
