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Serrano, 46, Madrid, 28001 (show map)
Hotel Overview
Formerly ICON Embassy by Petit Palace
Before June 2022 ICON Embassy was known as ICON Embassy by Petit Palace
Before April 2019 ICON Embassy was known as Petit Palace Embassy Serrano

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for ICON Embassy
Each day we'll check prices and send you an email for your selected dates at ICON Embassy. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of ICON Embassy
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Restaurant, Room service, Snack bar
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Tour desk
Common areas
Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathrobe, Bathroom, City view, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Ironing Facilities, Linen, Minibar, Outdoor furniture, Safety Deposit Box, Shower, Slippers, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Depending on the season, air conditioning or heating is provided.
The pet supplement is 25 EUR per pet per stay.
Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
Bookings of more than 10 nights may be subject to special conditions and additional supplements.
Please note that all special requests are subject to availability and may incur additional charges.
The accommodation will send guests the necessary instructions for online check-in 7 days before arrival.
If you wish to use the airport shuttle service, you must contact the hotel before arrival. This service incurs an additional fee.
Smoking, consuming illegal substances, or holding stag/hen parties, celebrations, or similar events are not permitted at this property. Failure to comply with this rule will result in penalties.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
12 Nov 2024
Great location for shops and restaurants. Cool hotel with friendly staff

“Great location but old rooms”
10 Nov 2024
The location is right in the one of the best areas of Madrid city centre, full of vibration, nice restaurants and fancy brand stores.

“Good”
23 Sep 2024
The location was amazing. All the shops and restaurants were very close. The staff were very responsive.

“A good, practical place to stay.”
29 Jul 2024
It's a very good location, being in easy walking distance of many of the central Madrid tourist attractions, activities and restaurants. It's a small roomed hotel, which is good for short-term stays.

“Found my go to hotel in Salamanca”
27 Jul 2024
Great Location, handy lobby, good food menu, bedroom had good enough size.

“I really felt at home, very special staff”
07 Jun 2024
The location is posh. The staff is caring and friendly, very warm people. I thought the breakfast buffet was very good and satisfying.

“Superb”
06 May 2024
Great location and the staff were incredible friendly and helpful

“Nice super central family friendly hotel”
13 Apr 2024
Location and staff was great - family rooms nice and functional BUT no AC! How can it be in a 4 star hotel in Madrid - no AC and we suffered during a warm March weekend - how will it be in the summer? Breakfast is amazing and the team - 5star service - very kids friendly