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Hotel Overview
Formerly NH Madrid Puerta de Alcalá
Before April 2019 H10 Puerta de Alcalá was known as NH Madrid Puerta de Alcalá
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double or Twin RoomSetup a Price Alert for H10 Puerta de Alcalá
Each day we'll check prices and send you an email for your selected dates at H10 Puerta de Alcalá. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of H10 Puerta de Alcalá
General
On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (seasonal), Solarium
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Coffee machine, Desk, Entire unit wheelchair accessible, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Linen, Minibar, Safety Deposit Box, Satellite Channels, Shower, Slippers, Soundproofing, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.Please note that the property reserves the right to pre-authorise cards prior to arrival.When booking more than 4 rooms, different policies and additional supplements may apply.Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Michelle “Underwhelming hotel in good location”
08 Sep 2024
Great location with modern facilities and design. Nice staff although none went above to be friendly
Shenai “Superb”
05 Sep 2024
Loved the location, view and rooftop bar/pool! Would 100% come back
Gena “Superb”
28 Aug 2024
the rooftop terrace is always a pleasure to take a drink or a snack.
Llaurado “Superb”
28 Aug 2024
We loved the rooftop and the pool. Great location. Very clean. Super comfortable beds.
carole “Boutique hotel with great facilities, excellent staff and in a great location.”
17 Aug 2024
Boutique hotel with great facilities, excellent staff and in a great location.
Cyril “ok hotel for a short business stay”
12 Aug 2024
Nice view from the roof top bar. Rooms are well appointed and clean.
ALISSA “Overall a pleasant experience.”
02 Aug 2024
Even though it did not have a view, the room was quiet and could be darkened easily for sleeping purposes. Retiro was very close and that was fantastic because we were able to go for walks in the mornings and evenings. It was also very easy to get to other points of interest in the city from our hotel.
Charlotte “The hotel was clean and in a great & central location near metro stations, restaurants and the retiro park. It was g”
01 Aug 2024
The hotel was in a good location and within walking distance of multiple metro stations, restaurants and of the retiro park. The hotel was very clean and smelled really nice.
Maria T “Nice for a short stay. Would go back but to a room with a larger bed.”
29 Jul 2024
Very good location, nice staff, clean modern rooms. Excellent rooftop.
Michal “Good”
28 Jul 2024
Nice location. Amazing bathroom. Beautiful restaurant and hall downstairs. The city view from the rooftopo is amazing.
