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Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Emperador
Each day we'll check prices and send you an email for your selected dates at Emperador. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Emperador
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Room service, Snack bar
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (seasonal)
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, City view, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Radio, Safety Deposit Box, Satellite Channels, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that check-in is possible from 14:00.The rooftop pool is open from 1 May to 30 September.Please note that parking spaces are limited and cannot be reserved in advance.When booking more than 4 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“I would go back.”
16 Jan 2025
It was in the centre, fabulous lobby and sky bar, rooms were clean.

“Very good”
07 Jan 2025
The location, perfect forr theatre land/shopping/Metro access. Most of the staff multi lingual and all very helpful and courteous

“Super happy with location, could be better experience for the money.”
06 Jan 2025
Location. Location. Location is the main reason I loved this hotel. Breakfast was excellent as well, which is very important to us. The beds are excellent, comfortable, and warm, which is important after a long day of walking. Stuff is nice and polite.

“Excellent Hotel”
29 Dec 2024
The room was very spacious and the breakfast excellent. The hotel is on Gran Via next to metro stop Santo Domingo. The center of the city is only a few minutes walk. If you want to go to another city of Spain, like Toledo, just to let you know that you need to prebook the train ticket from the day before.

“☆☆☆☆☆”
28 Dec 2024
Well this hotel deserves 5 stars at least.. best position on Gran Via , close to everything( Plaza Mayor, center, Royal Palace, Malasana ), full of history, very nice and helpful staff and delicious breakfast. The room was big, comfy bed, great view. We totally recomend it! ☆☆☆☆☆

“We had the proper hotel experience, professional staff and the best concierge!”
21 Dec 2024
Great location, spacious and comfortable rooms, and spectacular views from the terrace.

“A very nice location in the heart of Madrid.”
13 Dec 2024
The location of the hotel is excellent, on the Gran Via, surrounded by shops and restaurants. The lobby is very nice and our room was ready 1 hour before check-in time. The bathroom is comfortable, the bath/shower combo was great.

“Three days in Madrid!”
10 Dec 2024
The location was located to bus stops, restaurants, theater and much more. The hotel was nicely kept. The staff were polite and with a vast experience. But, overall super friendly.

“Superb”
10 Dec 2024
The location was perfect, everything that we wanted to do was within walking distance. The staff were very friendly and helpful and even went out of their way when we asked for a room change, The hotel was spotless clean throughout and it has to be the most comfortable bed I have ever slept in. Nicely decorated for Christmas as well.

“One more very enjoyable stay among ‘friends’.”
10 Dec 2024
We’ve been going to this same hotel, every year, for many years now. Its situated ideally situated in Gran Via in central Madrid. The staff is exceptional and very professional.
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Apartamentos Madrid
Distance : 0.92 KM
Six Rooms Plaza Mayor
Distance : 1.16 KM
Pensión Numancia
Distance : 1.51 KM
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