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17 Gordon Street, Mackay, Queensland (Qld), 4740 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Metropolitan Hotel
Each day we'll check prices and send you an email for your selected dates at The Metropolitan Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Metropolitan Hotel
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards
Food & Drink
Bar, Restaurant, Vending machine (snacks)
Front-desk/reception area services
ATM/cash machine on site
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Dining area, Dining table, Electric kettle, Fan, Flat-screen TV, Kitchenette, Kitchenware, Linen, Oven, Refrigerator, Shower, Stovetop, Tea/Coffee Maker, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Fantastic. Well looked after.”
31 Mar 2025
Rooms were very clean and very comfortable. Staff were friendly and room service was amazing.

“Wonderful place and exceptional staff”
31 Mar 2025
The staff were wonderful and really accommodated our requests. They helped with familiarizing ourselves with the area.

“Superb”
24 Mar 2025
It was very clean and very nicely presented. Modern furniture.

“A comfortable, quiet night in a newly renovated room. Exceptional price and convenient location.”
21 Mar 2025
Newly renovated rooms, comfy beds, clean ammenities, onsite restaurant/bar has a good menu and atmosphere. Check-in was easy at the downstairs hotel bar. Parking plenty. Located in the heart of town, everything is within convenient distance. Can't go wrong for the price. Would definitely stay again.

“Good”
17 Mar 2025
The room was lively and clean, the beds were comfortable and the staff were really nice.

“Fair”
12 Mar 2025
I'm a snob but the room was clean and spacious. Definitely good value for money. Would stay again.

“Great value, excellent staff and amazing food”
31 Jan 2025
Staff very friendly and accommodating Food in the restaurant was amazing - ordered rump steak and the battered fish.

“Great”
16 Jan 2025
Excellent service, the staff went above and beyond to help my family feel comfortable after a long day of travelling. The room was immaculate, very modern features and comfortably fit our family of 5

“Awesome”
10 Jan 2025
Super clean, worth the price, has pub below, quiet, comfy

“Very good”
07 Jan 2025
The staff was super friendly and helpful. Great food in the restaurant. Good value for money.