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Motel Overview
Formerly Best Western Marco Polo
Before June 2023 The Marco Polo was known as Best Western Marco Polo
Before June 2022 The Marco Polo was known as Best Western Marco Polo Motel Mackay
Before January 2019 The Marco Polo was known as Quality Inn Marco Polo

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Marco Polo
Each day we'll check prices and send you an email for your selected dates at The Marco Polo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Marco Polo
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Valet parking
Common areas
Garden
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathroom, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Microwave, Private entrance, Refrigerator, Seating Area, Shower, Spa Bath, Tea/Coffee Maker, Tile/Marble floor, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Not so good due to lack of sleep due to outside noise.”
26 Mar 2025
The rooms were extremely clean and the bed was very comfortable.

“Well maintained clean inside the room”
25 Mar 2025
This property is great when you’re travelling for work. The location was well maintained and cleaned.

“The best thing about our stay was the staff, especially the manager, Bernie. She was so kind and helpful when we need of”
23 Mar 2025
Bed was very comfortable and the shower had good pressure. Staff were warm and friendly. 😊

“Spacious comfortable”
22 Mar 2025
Huge room, largest I've ever stayed in, his hers bathroom basins.

“Very good”
16 Mar 2025
It was quiet, clean, affordable and has great reception staff

“Very good”
11 Mar 2025
Good location. The lady at the front desk was brilliant and super helpful. The beds were comfortable. The coffee machine was great, but it would be nice if there were a few more options than just Cafe au lait, in the pods selection.

“A very comfortable stay with helpful and friendly staff”
11 Mar 2025
The most important aspect of staying in a hotel for me are the beds comfortable and is it clean. It ticked both boxes for me very comfortable beds very clean.

“Superb”
08 Mar 2025
Friendly staff, very welcoming. Clean and comfortable room, definitely worth the price!!

“Highly recommend!!”
07 Mar 2025
The staff were highly accomodating and the rooms are modern and very clean

“Comfortable clean and hospitable.enjoyed our stay”
06 Mar 2025
Spacious room. Undercover car parking. Fabulous reception staff always happy to help and make you feel at home.