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Haldenstrasse 10, Lucerne, 6006 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Mandarin Oriental Palace, Luzern
Each day we'll check prices and send you an email for your selected dates at Mandarin Oriental Palace, Luzern. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mandarin Oriental Palace, Luzern
General
Parking, Pets allowed
Services
Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Balcony, Bath, Bathrobe, Bathroom, Desk, Free toiletries, Ironing Facilities, Safety Deposit Box, Shower, Tea/Coffee Maker, Telephone
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
Traveller reviews

“Amazing”
03 Jan 2025
I especially like to thank the manager "Severin Dettling" On its distinguished service, following up the hotel's customers and providing them with comfort.

“Very nice property and location with an amazing view over the lake, very quiet, amazing staff”
31 Oct 2024
Very nice room, biggest bed I have ever seen :-), friendliness of staff (they really care), breakfast food quality was very nice, amazing view from the room, room can be made very dark for very good sleep, very quiet

“One of the most comfortable and enjoyable stays I’ve had .”
02 Sep 2024
One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and stay there .

“Brilliant birthday celebrations”
21 Jul 2024
The location, food and staff were all exceptional. It was lovely being able to walk around near Lake Lucerne every day. The train station was around 10-15 mins walk away. The staff were so helpful and friendly and ensured my birthday was one to remember and the food was delicious at breakfast as well as dinner time. We dined at the Colonade on the first night and it was an amazing culinary experience.

“N/A”
01 Jul 2024
Location and the staffs are so helpful and friendly

“It’s a special place if you can afford to stay there.”
10 Jun 2024
Lovely location on the lake. Well appointed room and extremely large bed. Staff were very helpful especially the concierge. We didn’t try all the restaurants but the food was generally very good. We used the gym a couple of times as well as the spa area. Valet parking that you pay for was very efficient. We were impressed with the cleanliness of the whole place in particular the gym and spa.

“Exceptional facilities and service. Every detail has been thought about to ensure a memorable stay.”
20 May 2024
Exceptional service and beautiful room. We received a box of chocolates on arrival. Turn down service was lovely and the hotel is close to the main centre. We were also surprised with free minibar!