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12-20 Osborn Street, London, E16TE (show map)
Hotel Overview
Formerly Arbor City
Before March 2023 Hampton By Hilton London City was known as Arbor City
Before June 2019 Hampton By Hilton London City was known as City Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hampton By Hilton London City
Each day we'll check prices and send you an email for your selected dates at Hampton By Hilton London City. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hampton By Hilton London City
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Lockers, Luggage storage
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Free toiletries, Hairdryer, Ironing Facilities, Safety Deposit Box, Tea/Coffee Maker, Telephone, TV
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.Please note that the hotel does not accept Diners Club.Dinner is a set menu - 3 course meal (drinks not included).A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, please note that drinks are not included.
Traveller reviews

“Very good”
03 Feb 2025
It was a nice stay, the only thing we have to point out is the useless window. Its blind so you cant have a look outside and its locked so you cant use it to refresh the air in the room. We asked to unlock it (and we promised not to commit suicide !!) but they rejected the request, not possible to air the room, that's the job of the air condition. Well ... The rest was fine and I would recommend the hotel, but I would *not* recommend walking from the nest metro station eastbound at night, even though Jack the Ripper is (most likely) dead nowadays, Whitechapel is not a great place to be for most of the population in Europe.

“Hotel itself is very good and near underground station but area not very attractive.”
31 Jan 2025
Very quiet during stay. No outside noise from planes etc. Very modern and new looking.

“Clean and friendly”
30 Jan 2025
Lovely staff, clean hotel, communicated well prior to visit and accommodated our little requests

“Amazing hotel, modern, spotless and great location.”
29 Jan 2025
Everything, absolutely spotless, well maintained and amazing staff. The hotel had a great vibe and staff always had a smile and happy to help,

“Very good”
28 Jan 2025
The surrounding areas look a bit rough but we had no issues. Turkish restaurant on the corner with good food.

“Great location close to Spitalfields and Brick Lane. Friendly and helpful staff and great rooms”
27 Jan 2025
Great location close to Spitalfields and Brick Lane. Friendly and helpful staff and great rooms

“Great choice.”
26 Jan 2025
The staff was very helpful and friendly. The room was big enough. The breakfast was various and tasty.

“Fantastic stay! Exceeded my expectations - 10/10”
24 Jan 2025
Breakfast was amazing! Absolutely great - waffle machine was a fun touch! Milk alternatives available if needed which was good Staff are great - Aarna and Parth were both brilliant - kind, friendly and helpful. Many thanks to you both for foi g above and beyond for us! Hotel gym was great - good size and range of equipment- having a peloton was brilliant too! There's also a brilliant sushi place next to the hotel - The Sushi Bar brick Lane - freshly prepared and cheap. Best sushi I've had in a while! Would definitely recommend a visit there for a great meal

“Good East London hotel”
21 Jan 2025
Clean, functional rooms Modern gym Friendly staff Near Elisabeth Line Station in East London

“Combination of value, quality and cleanliness. Thank you.”
17 Jan 2025
Quality of room , excellent staff and overall excellent value. I would recommend.