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Chuo-ku Shinshigai 7-2, Kumamoto, 860-0803 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for REF Kumamoto by VESSEL HOTELS
Each day we'll check prices and send you an email for your selected dates at REF Kumamoto by VESSEL HOTELS. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of REF Kumamoto by VESSEL HOTELS
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Pools and wellness
Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Laundry, Trouser press
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Bidet, Desk, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Linen, Refrigerator, Shower, Slippers, Sofa, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that discounted breakfast rates for children are available at this property:
- Children aged 0 to 5 years: children can breakfast for free
- Children aged 6 to 12 years: breakfast costs JPY 900 per child per day
Children aged 13 years and older are charged the adult rate for breakfast.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Traveller reviews

“Nice hotel well located”
31 Mar 2025
Nice hotel located at the heart of Kumamoto. The room was comfortable and nicely decorated. It was convenient to have the possibility to put the luggage under the bed as in Japan rooms are not so big. The onsen is nice.

“Great value and location.”
16 Mar 2025
Great location and value for money. Less than 5min walk from nearby underground car park, and entrance under covered arcade. Welcome drink and courtesy umbrellas a nice touch. Got the triple room with the option for two large single beds and one smaller single bed, much more comfy than the usual small double + single default option.

“Nice”
07 Mar 2025
The location is very convenient if you travel by bus. Kumamoto castle is within walking distance and there are many local restaurants and bars nearby. The public bath facility is superb.

“Superb”
18 Feb 2025
Staff is helpful, room was clean. Around the hotel is shopping center and many restaurants.

“Good location but room is small”
12 Feb 2025
Great facilities and complimentary drinks. Location is great.

“Perfect for our Kumamoto stay”
26 Jan 2025
The location was perfect, close to trams, Shimitori and Sakuramachi shopping centre and bus station. There was also a Seven Eleven right next door. Staff were great and the free onsen was excellent!

“Perfect location, amenties and service, highly recomended”
15 Jan 2025
I really loved REF in Kumamoto, rooms are small but you can fit luggage under the bad and make everything smooth and practical, facilities are top notch, the bath floor is great, laundry is great, breakfast is good but most important thing the staff is super helpful and some of them speak english. They helped me with my luggage before and after my stay so thanks guys 10/10!

“Superb”
08 Jan 2025
Comfortable room in a modern hotel in the Shinshigai area of Kumamoto. The location is excellent with easy access to sights and restaurants on foot or via the various tram lines. The staff are helpful and the communal bath, which has indoor and outdoor areas, is great.

“Superb”
05 Jan 2025
- very convenient location, many car parks nearby - big shopping mall nearby - next to tram station - big and great indoor onsen facilities with free ice pop, very enjoyable - very comfy bed and room - comic common area at lobby is interesting - nice breakfast with many choices

“Very good”
31 Dec 2024
3F Big bath place is very convenient. The breakfast area is suitable for young kids which is very thankful.