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Hotel Shangri-La Kuala Lumpur (formerly Shangri-La Hotel Kuala Lumpur)

11 Jalan Sultan Ismail, Kuala Lumpur, 50250 (show map)

8.9

Fabulous

2950 verified reviews

1/40

See rooms & prices »

Hotel Overview

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property.
Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges.
Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom.
Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage.
The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.

Formerly Shangri-La Hotel Kuala Lumpur

Before July 2021 Shangri-La Kuala Lumpur was known as Shangri-La Hotel Kuala Lumpur

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Rooms

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Rooms List

Executive King Room - enter dates to see room photos

This air-conditioned executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minibar and complimentary bottled drinking water. The en suite marble bathroom has shower facility, separate bathtub, bathrobes and slippers. Guests enjoy complimentary turndown service daily.

Horizon Club Executive King Room - enter dates to see room photos

This air-conditioned club executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minibar and complimentary bottled drinking water. The en suite marble bathroom has shower facility, separate bathtub, bathrobes and slippers. Guests enjoy complimentary turndown service daily and access to the Horizon Club. Club benefits include: - Buffet breakfast - Afternoon tea - Evening cocktails - All-day refreshments - Complimentary pressing service for up to 1 suit - Free high-speed internet access at the Horizon Club work stations

Executive Twin Room - enter dates to see room photos

This air-conditioned executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minibar and complimentary bottled drinking water. The en suite marble bathroom has shower facility, separate bathtub, bathrobes and slippers. Guests enjoy complimentary turndown service daily.

Horizon Club Executive Twin Room - enter dates to see room photos

This air-conditioned club executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minibar and complimentary bottled drinking water. The en suite marble bathroom has shower facility, separate bathtub, bathrobes and slippers. Guests enjoy complimentary turndown service daily and access to the Horizon Club. Club benefits include: - Buffet breakfast - Afternoon tea - Evening cocktails - All-day refreshments - Complimentary pressing service for up to 1 suit - Free high-speed internet access at the Horizon Club work stations

Premier Selection Suite - enter dates to see room photos

Featuring red, orange and shimmering gold decor, this spacious air-conditioned suite consists of a separate living area, a flat-screen TV with DVD player and large windows with views of the city. Suite benefits include: - Exclusive access to the Horizon Club Lounge - Complimentary breakfast every morning from 06:30 to 10:30 - Complimentary daily afternoon tea from 15:00 to 17:00 - Complimentary evening cocktails from 17:00 to 19:00 - Free refreshments throughout the day - Complimentary usage of meeting room for 2 hours daily, subject to room availability - Use of business centre facilities - Free shoe shine service upon request

Family Executive King - enter dates to see room photos

With a classic-contemporary décor, this larger air-conditioned suite consists of a spacious bedroom and a private work area. The separate living room is fitted with a flat-screen TV, a DVD player and large windows with panoramic views of the city. The en suite marble bathroom has a separate rain shower, deep soaking bathtub, bathrobes, slippers and free toiletries. A children's tent is available to accommodate up to two children, ensuring a delightful and comfortable experience for our young guests

Deluxe King Room - enter dates to see room photos

This air-conditioned deluxe king room has a seating area fitted with a flat-screen TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Please note that this room does not have capacity for an extra bed.

Family Premier Suite - enter dates to see room photos

This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed. A children's tent is available to accommodate up to two children.

Premier Business Room - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

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Facilities of Shangri-La Kuala Lumpur

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service

Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre

Transportation
Car hire, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Garden

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Pool view, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 21 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.

Traveller reviews

8.9

Fabulous

2950 verified reviews

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Beverley

“Superb”

10.0

19 Jan 2025

We have been before and wouldn’t stay anywhere else in kuala lumper

Neil

“Charming character, good price hotel but limited Amenities.”

7.0

11 Jan 2025

Building is old but got character. In house food choices lots. Coffee and simple pastry at lobby very nice specially if catching flights early at 6am thanks

Sarah

“Great stay in lovely hotel with friendly staff.”

10.0

07 Jan 2025

Big clean and comfortable room. Staff were helpful and friendly. Had 4 nights stay over New Year and the band in Arthur's Bar were excellent.

Gemma

“Beautiful and can’t wait to return!”

10.0

06 Jan 2025

The bed was amazing, same as the views, the bathroom and everything about the rooms. The staff were also quite helpful.

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Hotel Shangri-La Kuala Lumpur (formerly Shangri-La Hotel Kuala Lumpur)

11 Jalan Sultan Ismail, Kuala Lumpur, 50250 (show map)

Hotel Overview

Formerly Shangri-La Hotel Kuala Lumpur

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Executive King Room - enter dates to see room photos

Horizon Club Executive King Room - enter dates to see room photos

Executive Twin Room - enter dates to see room photos

Horizon Club Executive Twin Room - enter dates to see room photos

Premier Selection Suite - enter dates to see room photos

Family Executive King - enter dates to see room photos

Deluxe King Room - enter dates to see room photos

Family Premier Suite - enter dates to see room photos

Premier Business Room - enter dates to see room photos

Map

Setup a Price Alert for Shangri-La Kuala Lumpur

Facilities of Shangri-La Kuala Lumpur

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Superb”

“Charming character, good price hotel but limited Amenities.”

“Great stay in lovely hotel with friendly staff.”

“Beautiful and can’t wait to return!”

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