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Jalan Sultan Ismail, Kuala Lumpur, 50250 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Pan Pacific Serviced Suites Kuala Lumpur
Each day we'll check prices and send you an email for your selected dates at Pan Pacific Serviced Suites Kuala Lumpur. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Pan Pacific Serviced Suites Kuala Lumpur
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Room service
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Safety deposit box, Valet parking
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Bidet, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dishwasher, Dressing Room, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchenette, Kitchenware, Landmark view, Linen, Microwave, Private flat in building, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 13:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property will not accommodate hen, stag or similar parties.
Traveller reviews

“Pan Pacific Suite stay KL”
24 Mar 2025
We loved the size of the suite and we loved the location to the Pavilion mall and the Trx mall both within walking distance.

“Superb”
24 Mar 2025
All.. The rooms, locations, view, foods.. All outstanding.. We will come over here again nextime..

“Superb”
21 Mar 2025
Walking distance to nightlife, shopping centre opposite the premises and easy public transport. Most importantly, the staff were ready to cater for your every need.They were friendly, approachable, courteous and professional. They even provided change for our Grab from their personal funds. Service above and beyond expectations. Well done staff and keep up the good work.

“We thought Ascott Star KL was more homely and comfortable even though Pan Pacific Serviced Suites has a better location.”
19 Mar 2025
Location was great. Within walking distance to several mall as in the Bukit Bintang area, especially Pavilion. Water pressure in the showers was good. Buffet and a la carte breakfast food was quite delicious.

“Great stay, clean and super convenient”
19 Mar 2025
Good location in Bukit Bintang area, just next to Lot 10 shopping mall. Apartment is really clean and service is superb. We had a great 3 nights stay and will definitely be back!

“Overall, it is still a very good place to stay.”
09 Mar 2025
The location of the property is at the centre of KL where shopping malls are literally located beside it. All walking distance.

“Perfect Room, Location and Staff”
09 Mar 2025
Perfect Location close to all Shopping Malls in Bukit Bintang. Very spacious, clean, modern, everything you need and more. Excellent Facilities. Excellent Staff. Special mention to Margaret at Front Check in. There was a small problem when checked in but she went over and above to help resolve this and exceeded my expectations. She was excellent. Also Manager Farah very nice and helpful and always has a smile on her face and nothing is too big her to help with. Would definitely recomend staying here and would rebook again. Thank you

“Superb”
06 Mar 2025
I liked everything. The rooms are beautiful. Everything is very clean and the staff is extremely kind and helpful. And the location is excellent.

“I loved the hotel, but...”
04 Mar 2025
The accommodation is amazing and central. Well maintained and new. I really had a problem with the staff flexibility (Male staff). They were professional and had all the right, but they were too rigid. For example: - I arrived a little bit earlier than usual with my infant, they sent me off and asked me to go back once it is time for check in. I later found out that there was a seating area at the roof where guests sit and wait for their rooms to be ready. - I happened to book two consecutive nights separately, but the guy during check in literally asked me to get back the next day for check in again!!! Thanks God the female staff at the evening helped me out and did my check in for me. I initially booked from another website for 4 nights, but my flight was changed on the arrival date and I ended up loosing 3 out of 4 nights, it is again understandable that I wanted to shift the dates and the hotel didn't accept, but I asked at least for one night to be shifted and still this request was rejected. - Another case was the breakfast, I ordered eggs 5 minutes before the end of the breakfast timings, and was told that it is not possible to get eggs. The waitress had to enter the kitchen 3 times to only give us normal eggs, not even omlete. Also if you reach in the last 30 minutes, they normally don't refill the breakfast items and you would end up having limited choices. The female reciptionist were quite helpful and sweet.

“Excellent”
28 Feb 2025
Excellent location. Excellent service. Excellent room. Excellent breakfast.