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Powiśle 7, Kraków, 31-101 (show map)
Hotel Overview
Formerly Sheraton Kraków Hotel
Before December 2018 Sheraton Grand Krakow was known as Sheraton Kraków Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe, Guest room, 1 King, City or Atrium viewSetup a Price Alert for Sheraton Grand Krakow
Each day we'll check prices and send you an email for your selected dates at Sheraton Grand Krakow. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sheraton Grand Krakow
General
On-site parking, Parking, Pets allowed, Private parking
Activities
Billiards, Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathrobe, Bathroom, Carpeted, City view, Coffee machine, Desk, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Riverview, Safety Deposit Box, Satellite Channels, Shower, Tea/Coffee Maker, Telephone, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Nicola “Amazing, first class, I will be back.”
08 Apr 2025
I would strongly recommend staying at the Sheraton Grand Hotel. Their attention to detail was outstanding. Sometime you see pictures online that don’t resemble where you are staying but I can confirm that what you see in the pictures is what you get. Their staff were fantastic, nothing was a problem. There is one small thing that I would suggest to the hotel to do, is to have a plate warmer. Especially for breakfast time but other than that first class. Breakfast was outstanding, everything that you could think of was there. Root top bar with sunsets in the evenings and over looking the river, stunning. We ordered a breakfast box because we were going on tour the next morning and the spread of stuff that they gave us, unbelievable, I have put a picture of it in with the photos. Thank you again and I will be back.
Jo “Beautiful hotel with excellent staff and facilities”
31 Mar 2025
Wonderful hotel, beautiful entrance and atrium The staff were excellent. Very comfortable stay. The pool was stunning
Natalie “Delightful Friendly staff, incredible location.”
27 Mar 2025
Incredible friendly and efficient staff, delicious breakfast. excellent location on the river and next to the Palace.
barry “We have stayed at the Sheraton Grand many times in Krakow, the staff and breakfast, excellent.”
24 Mar 2025
breakfast variety very good. (background music very noisy and disturbing) Room position good. Water provision good. pool facilities good Staff excellent
Torbjörn “Very good”
22 Mar 2025
The location Beds were comfortable Breakfast was great Rooftop had amazing view
Deborah “Perfect stay in Krakow”
15 Mar 2025
we loved everything about this hotel! Rooms, staff, food, & location were exceptional. Loved the roof top bar as well. We have stayed at this hotel twice & we will stay again when we visit Krakow again.
Victoria “Superb”
11 Mar 2025
The hotel was most welcoming the minute we arrived. It's situated by the river and we were lucky enough to have a river view.
Andrea “Superb”
02 Mar 2025
Everything was great! The food,the room and the treatment of the hotel staff was perfect.
Anita “Exceptional stay, amazing and helpful staff.”
23 Feb 2025
The hotel’s breakfast was exceptional, offering a wide variety of fresh, high-quality options, from fluffy pastries to perfectly cooked eggs and gourmet coffee. The attention to detail and impeccable service made every morning feel like a five-star dining experience. What I loved most was the thoughtful touches from the hotel, making our stay truly special. They welcomed our son with a chocolate dragon’s egg in our room, and after we upgraded, we were delighted to find local delicacies waiting for us. Even more impressively, the hotel discovered it was our anniversary and surprised us with a cake and wine. How thoughtful is that? I felt genuinely well cared for and appreciated every detail.
Jessica “Fantastic location, great hotel”
19 Feb 2025
Location is amazing, staff are super friendly Facilities are great
