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Hotel Hotel H15 Luxury Palace - Destigo Hotels (formerly Hotel H15 Luxury Palace)

ul. Św. Jana 15, Kraków, 31-017 (show map)

9.4

Superb

2642 verified reviews

1/40

Hotel H15 Luxury Palace - Destigo Hotels

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Hotel Overview

Set in Kraków and with St. Florian's Gate reachable within 100 metres, Hotel H15 Luxury Palace - Destigo Hotels offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests.
The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Hotel H15 Luxury Palace - Destigo Hotels features some units that feature a balcony, and all rooms have a kettle. All guest rooms include a wardrobe.
Guests at the accommodation can enjoy a buffet breakfast.
Hotel H15 Luxury Palace - Destigo Hotels offers 5-star accommodation with a hot tub.
Popular points of interest near the hotel include Krakow Central Railway Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 17 km from the property, and the property offers a paid airport shuttle service.

Formerly Hotel H15 Luxury Palace

Before June 2024 Hotel H15 Luxury Palace - Destigo Hotels was known as Hotel H15 Luxury Palace

Before August 2021 Hotel H15 Luxury Palace - Destigo Hotels was known as H15 Palace Hotel

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Rooms

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Rooms List

Double Room - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Superior - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Deluxe - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Super Deluxe - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

Suite - enter dates to see room photos

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a minibar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.

Luxury Suite - enter dates to see room photos

This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment features air conditioning, a minibar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.

Royal Apartment - enter dates to see room photos

This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment features air conditioning, a minibar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.

Presidential Apartment - enter dates to see room photos

This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment has air conditioning, a minibar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.

Map

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Facilities of Hotel H15 Luxury Palace - Destigo Hotels

General
Parking, Pets allowed, WiFi everywhere

Activities
Hiking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Garden

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet

Last updated: 14 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

9.4

Superb

2642 verified reviews

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Victoria

“Brilliant”

10.0

13 Jan 2025

Location, spa area, exceptional customer service - so helpful and responsive

Diana

“Wonderful”

10.0

01 Jan 2025

The hotel was perfect, offering very high standards of service, cleanliness, and comfort. The staff was exceptionally professional and attentive, ensuring every need was met with care. The rooms were beautifully designed, spacious, and equipped with all modern amenities. The location was ideal, making it easy to explore the city. Overall, an outstanding experience – highly recommended!

Thomas

“Superb high class hotel for a weekend trip to Krakau”

10.0

30 Dec 2024

super friendly and helpful staff at the Restaurant and Spa. Breakfast is outstanding - selection, room and service!! Pool area is very nice and totally clean but a little bit too cold (room temperature and water - except the whirlpool and sauna area). Very modern room features -> f.e. window shading and comfortable beds & pillows.

Suzanne

“Great location and very comfortable”

10.0

24 Dec 2024

It was so clean and beds were comfortable and staff were friendly. We didn’t eat here so can’t comment on the food

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Hotel Hotel H15 Luxury Palace - Destigo Hotels (formerly Hotel H15 Luxury Palace)

ul. Św. Jana 15, Kraków, 31-017 (show map)

Hotel Overview

Formerly Hotel H15 Luxury Palace

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Double Room - enter dates to see room photos

Superior - enter dates to see room photos

Deluxe - enter dates to see room photos

Super Deluxe - enter dates to see room photos

Suite - enter dates to see room photos

Luxury Suite - enter dates to see room photos

Royal Apartment - enter dates to see room photos

Presidential Apartment - enter dates to see room photos

Map

Setup a Price Alert for Hotel H15 Luxury Palace - Destigo Hotels

Facilities of Hotel H15 Luxury Palace - Destigo Hotels

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Brilliant”

“Wonderful”

“Superb high class hotel for a weekend trip to Krakau”

“Great location and very comfortable”

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