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Gajowa 16, Kraków, 30-426 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel City SM Business & Spa
Each day we'll check prices and send you an email for your selected dates at Hotel City SM Business & Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel City SM Business & Spa
General
Free parking, On-site parking, Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Hammam, Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Ironing service
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Carpeted, Desk, Dining table, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Linen, Satellite Channels, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Good”
24 Feb 2025
Really nice breakfast: good variety of food and drinks, everything is deliciously prepared. Comfortable room: lots of electrical outlets, free bottles of water.

“Fab!”
02 Jan 2025
Staff was so friendly and they left us small surprise cuz of our honeymoon. everything was great and choice of breakfast was amazing

“Superb”
21 Oct 2024
I had a fantastic experience! The service was wonderful, and the facilities were spotless. Every staff member was incredibly helpful and accommodating, making the stay even more enjoyable. The location is also a big plus—just a short distance from the town center and easily accessible by public transportation or private ride services. Highly recommend for anyone looking for convenience and comfort!

“Very good”
15 Oct 2024
The lady receptionist was very helpful. The hotel was nice and quiet.

“Quite place in busy city.”
04 Oct 2024
Great place to stay if you drive to Krakow. 24h reception Ample parking Quiet area. 10 min walk to the tram station. Supermarket nearby Breakfast with a wide range of meals to suit everyone. Clean bathroom. Toiletries provided. Enough storage space.

“Great stay.”
27 Jul 2024
Comfortable stay with fantastic breakfast. Good-sized rooms.

“Overal happy with the accommodation”
10 Jul 2024
I reqlly like the professionalism of the staff. Very kind and very nice.

“Comfortable, quiet, and relaxed… great value for your money!”
27 Jun 2024
Great breakfast spread, friendly and helpful staff who speak many languages, clean property and rooms, in a quiet area.

“Convenient, elegant hotel in a good location”
23 Jun 2024
Good location, easy to reach. Convenient room, perfect bed. Friendly personnel, good breakfast.

“Good”
25 May 2024
A lot of parking space, nice and helpful staff, rooms are fine, clean, spacious. Tram connectivity is fine considering the location..bolt rides arrive quickly..