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Higashinada-ku Koyocho-naka 2-13, Kobe, 658-0032 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Kobe Bay Sheraton Hotel & Towers
Each day we'll check prices and send you an email for your selected dates at Kobe Bay Sheraton Hotel & Towers. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Kobe Bay Sheraton Hotel & Towers
General
Free parking, On-site parking, Parking, Private parking
Activities
Darts, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Hot spring bath, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box
Common areas
Chapel/shrine, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Blu-ray player, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Hot Tub, Linen, Minibar, Pay-per-view Channels, Radio, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shared Bathroom, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests. Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Traveller reviews

“Affordable stay in Kobe with all the amenities you need!”
20 Oct 2024
- onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from the train station with a sheltered walkway - there's a family mart, saizerya and Cando just downstairs, very convenient

“Wonderful hotel on a location off city centre”
09 Oct 2024
Wonderful accommodation. We booked a room that offers you Sheraton Club facilities.. It gives you acces to the club and a great view on kobe and free drinks and snacks. Although the hotel is not in the centre of the city, public transport brings you in about 20 minutes downtown. Rokko liner metro stops every 6 minutes in front of the hotel and is comfortable and has good connections to other trains on the mainland. Be aware: breakfast can we challenging during rush hour. Especially during weekends. You might have to wait for 5-10 minutes before being seated. Great variety of food. Kind staff over there. The check out was a bit non-friendly. No “ thanks for staying with us and hope to see you again. “ which we expected for staying for three nights. Not to forget: splendid onsen with a lot of different baths. Very top- of -the-bill relaxing! Very recommended.

“Great stay”
27 Sep 2024
We loved everything, the room, the hotel facilities, the breakfast, everything was great :)

“Disappointing and medium expensive stay, below Sheraton standards”
16 Aug 2024
Many choices at breakfast, everything top quality.

“Good short break”
05 Aug 2024
The room was big and bed was comfortable. The onsen was so relaxing. The access to club lounge was great. Afternoon drinks with snacks overlooking central Kobe in club lounge.

“Solid”
16 Jul 2024
Rokko Island is a little time warp to the 1990s. This is interesting in itself. The hotel is well located connected directly to the Port Liner. And there are plenty of shops and services around. The Club Lounge is nice when you have a room on the club floor.

“Best hotel in Kobe”
16 Jul 2024
Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!