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Lake Basin Mall; Kanyakwar; Off Kakamega Rd. , Kisumu, 100-00 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Best Western Kisumu Hotel
Each day we'll check prices and send you an email for your selected dates at Best Western Kisumu Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Best Western Kisumu Hotel
General
Free parking, On-site parking, Parking, Private parking
Activities
Cycling, Fishing, Golf course (within 3 km), Hiking, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Massage
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Children's playground, Entertainment staff, Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, Bidet, Blu-ray player, Cable Channels, City view, Cleaning products, Clothes rack, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Extra Long Beds (> 2 metres), Fan, Free toiletries, Garden view, Hairdryer, Heating, Hypoallergenic, Interconnected room(s) available, Iron, Ironing Facilities, Lake view, Landmark view, Laptop safe, Linen, Minibar, Mosquito net, Mountain view, Outdoor dining area, Outdoor furniture, Patio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Trouser Press, Tumble dryer , TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
12:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews

“Superb”
19 Mar 2025
Everything was exemplary, perfect location will definitely come back or recommend anyone... Worth every penny.. The stuff were kind expecially the chef very helpful.

“Good”
03 Mar 2025
Friendly staff and very tasty Tilapia served in the restauranyt

“Will be back!”
03 Feb 2025
Super helpful and friendly staff. Nice environment.

“Not great, not terrible”
29 Jan 2025
Friendly staff, fantastic breakfast, clean room, good coffee.

“Enjoyable”
20 Jan 2025
The staff were very friendly and especially Bonfis who is very professional with what he does and is a credit to the company . Not forgetting the lady who sits at a desk next to the reception desk her name escapes me for the moment is very professional and friendly and last but not least alfred in the restaurant was great and couldn't do enough for us...thanks to all and hope to see you again one fine day....Gerry

“Fair”
17 Jan 2025
Staff were excellent, friendly and good fun. Food was good. They gave us a breakfast to take away which was good to have in the car. Felt safe in the area.

“Great value for money, friendly staff, amenities as expected, very convenient check in and check out process. Also enjoy”
30 Dec 2024
Great value for money, friendly staff, amenities as expected, very convenient check in and check out process. Also enjoyed the breakfast.

“Secure, comfortable and enjoyable”
04 Nov 2024
The hotel is very clean, very friendly, helpful and knowledgeable staff. The food variety is excellent and well presented.

“Superb”
21 Jul 2024
Great service, and the workers have a wonderful serving heart towards the visitors

“As a solo female traveller, I found my stay very safe and comfortable at the hotel. Recommended!”
24 May 2024
All of the staffs were amazing! They were very responsive. The location of the restaurant was great. Lots of options in the buffet breakfast. They arranged an express breakfast for me on request.