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Apartment Hotel Santai Retreat (formerly Grand Mercure Apartments)

9 Dianella Drive, Kingscliff, New South Wales (Nsw), 2487 (show map)

8.8

Fabulous

1426 verified reviews

1/40

See rooms & prices »

Apartment Hotel Overview

Oaks Casuarina Santai Resort is located in Casuarina on the Tweed Coast and features a blend of contemporary and traditional Balinese design, offering space and comfort. Relax under the leafy cabana by the outdoor pool and spa, dine at the on site restaurant, The Spice Den, or pamper yourself at the on-site wellness spa.
The resort features 1 and 2-bedroom self-contained apartments, with free WiFi and cable TV.
Oaks Casuarina Santai Resort is 5 minutes drive from Cabarita Beach and Chinderah Golf Course. It is a 15-minute drive from Gold Coast Airport.

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Rooms List

Two-Bedroom Apartment - enter dates to see room photos

This air-conditioned 2-bedroom apartment includes an enclosed balcony with barbecue facilities into your private bedroom, which has a marble en suite bathroom that has a walk-in shower. The 2nd bedroom has an exposed en suite bathroom with a spa bath, adjacent to the living room. The self-contained kitchenette includes a coffee maker, hot plate, dishwasher, a small refrigerator and a microwave. There is a TV, room safe, hairdryer and ironing facilities.

Studio Apartment - enter dates to see room photos

This air-conditioned studio apartment includes a king-sized bed and a self-contained kitchenette with a coffee machine, dishwasher, a small refrigerator, hot plate and a microwave. It also includes a private balcony with barbecue facilities and a marble en suite bathroom with a spa bath and a walk-in shower. WiFi, a in-room safe, ironing facilities and a TV are provided.

Family One-Bedroom Apartment - enter dates to see room photos

This open plan, air-conditioned apartment includes a private bedroom with 2 single-sized beds and an en suite bathroom with a walk-in shower. There is a king size bed in the living area. The self-contained kitchenette includes a coffee maker, hot plate, dishwasher, microwave and a small refrigerator. There is a hairdryer, TV, WiFi, ironing facilities, room safe and another bathroom with a spa bath and a walk-in shower. BBQ facilities are available.

Executive Two-Bedroom Apartment - enter dates to see room photos

This spacious, air-conditioned, 2-bedroom apartment includes a fully equipped kitchen with a refrigerator, dishwasher, hot plate and a coffee maker. It has 2 private bedrooms, each with a marble en suite bathroom. There is an open plan living area with a TV that leads out to a spacious private balcony with barbecue facilities. A room safe, ironing facilities and hairdryer are provided.

Studio with Pool Access - enter dates to see room photos

Ideally located poolside, this air-conditioned studio includes a king-sized bed and a self-contained kitchenette with a hot plate, coffee maker, dishwasher, a small refrigerator and a microwave. It also includes a private balcony with barbecue facilities and views of the resort pools and a marble en suite bathroom with a spa bath and a walk-in shower. WiFi, a room safe, TV, ironing facilities and a hairdryer are provided.

Studio with Courtyard - enter dates to see room photos

These air-conditioned courtyard studio's include a king-sized bed and a self-contained kitchenette with a microwave, coffee maker, hot plate, dishwasher and a small refrigerator. A marble en suite bathroom with either a spa or a walk-in shower is included. WiFi as well as a hairdryer, TV, room safe and ironing facilities are provided. Barbecue facilities are provided in the courtyard. Please note that this studio apartment is accessed via stairs.

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Facilities of Santai Retreat (formerly Grand Mercure Apartments)

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Cycling, Fishing, Golf course (within 3 km), Hiking

Services
Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Restaurant

Pools and wellness
Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Front-desk/reception area services
Express check-in/check-out, Safety deposit box, Tour desk

Common areas
Garden, Sun terrace

Cleaning services
Daily maid service

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Coffee machine, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Heating, iPod dock, Iron, Ironing Facilities, Kitchenette, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Oven, Pool view, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Sofa, Spa Bath, Stovetop, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Last updated: 22 Jan 2025 - Update now

Hotel Policies

Check-In
From 14:00:00 hours

Check-Out
Untill 10:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that there is a non-refundable 1.5% charge when you pay with a credit card.
Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that a daily housekeeping service is not included. Rooms will be serviced weekly.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.

Traveller reviews

8.8

Fabulous

1426 verified reviews

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Hotel Ratings (Click to select a rating)

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Bianca

“Wonderful experience”

9.0

11 Jan 2025

Pool is beautiful. Restaurant was great. Food is delicious and service wonderful.

Rae

“Superb”

9.0

11 Jan 2025

Great location, easy walk to beach. Dinner at Spice Den never disappoints. 10/10

Victoria

“We honestly considered booking another week because we enjoyed our staff so much. It had a very tropical feel to the hot”

10.0

10 Jan 2025

Everything was clean, fresh and the staff were so friendly and helpful. The pools were amazing and it was a great location from the shops and beach

Sinead

“Slice of heaven in Casuarina”

9.0

08 Jan 2025

Quiet, clean & comfortable resort. Lovely pool area, rooms were v spacious although open-plan studio apt. Soundproofing was great eventhough wlour room was directly over the restaurant.

Shandra