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KN3 Ave, Kigali (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double or Twin RoomSetup a Price Alert for Kigali Serena Hotel
Each day we'll check prices and send you an email for your selected dates at Kigali Serena Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Kigali Serena Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Ironing Facilities, Minibar, Pool view, Private Pool, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Maurice “Amazing experience despite it being a short stay!”
07 Apr 2025
Great location, the variety at breakfast options and amazing customer care from Ms Kevine and all staff at the facility. Very scenic too around the pool area!
Tekie “Superb”
27 Mar 2025
I like the room is beautiful with nice pattern very large space @all design and landscape 💯
Andy “Please give all rooms hot water”
26 Mar 2025
Great hotel, friendly staff, great breakfast, lovely accommodations and pool
Olivia “Lovely lovely place”
25 Feb 2025
There’s an abundance of fantastic amenities at this Serena hotel. So for a weekend stay it was fantastic, you don’t even have to leave the hotel. I’m a big fan of the Maisha health club which hosts the gym and spa. The breakfast experience was also nothing short of magical. There were so many varieties and options to cater to everyone’s tastes.
Nonto “Excellent and perfect for holiday”
28 Jan 2025
the breakfast varieties were excellent catering both for the curious mind wanting to taste local food as well as the international traveler
Alisha “It was comfortable, enjoyable and exceeded all expectations”
02 Jan 2025
Clean and spacious rooms and bathrooms. Staff were warm and the breakfast was delicious
Reshly “The stay was perfect 😍”
19 Nov 2024
The place was amazing , beautiful views and the service staff is so nice very friendly and nice
Rogier “Perfect start of our Rwanda & Uganda trip”
02 Oct 2024
Good location, clean and spacious rooms. Friendly staff. It was a perfect start for our Rwanda, Uganda trip.
rosemary “Disappointed”
17 Sep 2024
Cappacino was the only thing that you can write home about
GILES “Pleasant and helpful staff. Lovely pool.”
24 Jul 2024
Nice pool although I didn't have time to use it. Staff were friendly and helpful.
