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Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Indigo Karuizawa
Each day we'll check prices and send you an email for your selected dates at Hotel Indigo Karuizawa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Indigo Karuizawa
General
Free parking, On-site parking, Parking, Private parking
Food & Drink
Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Sauna, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bathroom, Bidet, Carpeted, Clothes rack, Coffee machine, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Interconnected room(s) available, Iron, Minibar, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Superb”
20 Jan 2025
The property was well located, shuttle service efficient and convenient, staff were helpful and friendly, rooms were very clean and well maintained. The staff at the inhouse restaurant were great. Very helpful and friendly. Breakfast selection was very good with a wide spread and with slight changes daily. Special mention of Sugi san, the F&B Supervisor, must be made. He was very accomodating, switched an appetiser without question for one of us due to a diet restriction and was friendly to my 3 year old grandson.

“Superb”
06 Jan 2025
Everything was very nice. Breakfast is an highlight even is a bit busy.

“Superb”
02 Jan 2025
The cozy ambience, spacious room, great food service. Enjoyed the bath and the gym as well!

“Superb”
26 Dec 2024
New hotel in Karuizawa. I really like about their interior and surrounding. It's totally match with the concept of nature and peace. All staffs can communicate pretty well in English. No communication problem at all. I like their hospitality They will introduce all the areas and guide us to the room. 5 Star hotel 5 star services. Free Shuttle bus between the station and hotel. Room is super nice. Rooms come with balcony can enjoy magnificent view. Surprisingly their bar counter have tons of alcohols. More than 8 types i guess. Pretty amazing. Definitely will come back again!

“Superb”
05 Dec 2024
It's a beautiful place for relaxing. The beds are super comfortable. The staff are friendly and helpful. The room arrangement is lovely yet modern. The hot bath and breakfast are highly recommended.

“We really enjoyed our stay, would definitely come back again”
18 Sep 2024
The hotel was absolutely beautiful. The room is nice and relaxing also decent size. Staff were extremely friendly and helpful

“An excellent hotel for rest and relaxation”
02 Sep 2024
The hotel offers a convenient shuttle service to and from the station with plenty of time slots available, so you can always find one that suits you. They also have bike rentals for exploring the surrounding area, which I highly recommend. There isn’t much to see on foot, but you can easily ride around on the bike paths. The hotel’s bathhouse complex is fantastic. We thoroughly enjoyed our visits—it's well-equipped, spacious, and modern. We loved our room—it was very cozy, clean, and new. The staff were exceptionally attentive and friendly. The breakfast was also a highlight, offering a wide selection of delicious options.

“Superb”
11 Jun 2024
the breakfast and the hotel environment are great! Staff are friendly and helpful. We have a pleasant and relax stay.

“A stylish and relaxing atmosphere.”
04 Jun 2024
Traditional Japanese resort hotel with modern facilities. The onsen is nice.

“My stay was relaxing, enjoyable. Will come back”
19 May 2024
Property is new, staff were warm and the environment very quiet.