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Srimath Kuda Ratwatte Mawatha, Kandy, 20000 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)Setup a Price Alert for Cinnamon Citadel Kandy
Each day we'll check prices and send you an email for your selected dates at Cinnamon Citadel Kandy. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cinnamon Citadel Kandy
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Darts, Hiking, Table tennis, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Entertainment staff, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Clothes rack, Desk, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Fireplace, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Mountain view, Outdoor furniture, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
24th December & 31st December supplement may apply for the Gala Dinners.Please note all confirmed reservations will be billed in USD.Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s licensePlease note that the resort may contact the cardholder for verification purposes.Please note all cancellations will be charged inclusive of taxes.A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.Please note the following check in/out times on the 5th and 6th of May 2018:05th May: Check out at 09.00 am
06th May: Check in after 04.00 pmFor your reference, please note that we will be charging an additional 2.56% of the total rate for arrivals, effective from the 1st of October onwards, in the event that the final room bill will be paid in LKR.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
YG “Excellent Hotel, highly recommended for stay in Kandy.”
02 Apr 2025
Friendly staff, excellent view and location, Nice swimming pool with view on the river, big variety of food in the buffet so be sure you will find option that suits everyone. Room was very clean. Strong Wifi connection.
alpa badani Shakya “Very good”
29 Mar 2025
Excellent location, property, pool and staff. The toilet needed repairs, had to ask for the extra bed several times. The vegetarian food could have been better.
Nalawade “A real cozy and fabulous place to plan your holiday.”
23 Mar 2025
Excellent room, facilities and foods. Missed swimming in the lovely swimming pool due to site seeing visits and short stay during this trip.
Lars “Great location aside the river”
16 Mar 2025
Great amable and friendly staff, excellent breakfast and dinner buffet on an open terasse with view to the river very nice lobby large pool next to the river
Vikram “Kandy blues”
16 Mar 2025
Very nice property, Good location, excellent pool etc!
Sreehari “Superb”
10 Mar 2025
Amazing hospitality. Excellent service by staff , specially Jayantha did a good job. Good breakfast and very good location for Kandy, next to the lake.
Priyanka “Superb”
08 Mar 2025
very nice and clean rooms, safe hotel for solo traveller
Lars “excellent stay”
23 Feb 2025
Very nice location at the river great large pool area nice bar and restaurant very kind, wonderful staff good dinner buffet
Milan “Superb”
10 Feb 2025
Staff is very friendly and the food is amazing. Loved Kumara at the pool, helped my kids to have a swim even when it was raining.
komal “Best place to stay in Kandy, Srilanka”
29 Jan 2025
The hotel has a vast green and open area. Close to a river with nature just at a closed distance.
