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P.O Box 7814 Kintu Road, Kampala (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior RoomSetup a Price Alert for Kampala Serena Hotel
Each day we'll check prices and send you an email for your selected dates at Kampala Serena Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Kampala Serena Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathrobe, Bathroom, Carpeted, Desk, Electric kettle, Executive Lounge Access, Garden view, Hairdryer, Iron, Ironing Facilities, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
12:00:00- hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Hadijah “Great staff”
20 Apr 2025
The staff at Serena are just great. They are warm and attentive, and remember your order!!!
James “Perfect!”
20 Apr 2025
Everything. Perfect paradise in the centre of the city
James “Fantastic hotel”
19 Apr 2025
Couldn't fault the Serena Hotel. Very welcoming and comfortable atmosphere.
Ronald “Very comfortable stay for a work visit to Kampala.”
15 Apr 2025
Friendly and personable service from the staff. Great breakfast. Very green surroundings and close to the EU Delegation offices, where I had meetings.
Akshya Kumar “Felt luxury and was comfortable”
12 Apr 2025
Great breakfast spread, nice forest like set up and walking area, staff is very helpful. Price is a little highly
Tazmina “A slice of heaven”
21 Feb 2025
Loved the breakfast, cleanliness of the room, friendliness of the staff and the overall ambience. The hotel is lush and spectacular
khadija Hafidh “Superb”
09 Feb 2025
Sheer beauty of the place Great breakfast Manicured gardens
Simon “Superb”
01 Feb 2025
Everything. All the staff were fantastic together with the hotels location. Would highly recommend this hotel. We were here for 7 days
Klaus-Peter “One of the best hotels in Uganda”
12 Jan 2025
High class business hotel, with all amenities possible. Very nice pool. Very nice routines to serve the comfort of the guests. We found a baby cot in the room, as requested. Very supportive and friendly staff.
Steve “Very good”
12 Jan 2025
Staff were super-friendly and the hotel was vey comfortable.
