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Whitely Street; Melrose Arch Precinct; Melrose Arch, Johannesburg, 2076 (show map)
Hotel Overview
Formerly Protea Hotel Fire & Ice! Melrose Arch
Before January 2019 Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch was known as Protea Hotel Fire & Ice! Melrose Arch

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
Each day we'll check prices and send you an email for your selected dates at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Tour desk
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Cable Channels, Carpeted, Children's high chair, Clothes rack, Coffee machine, Desk, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hypoallergenic, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor dining area, Pool view, Radio, Refrigerator, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
15 Jan 2025
The rooms were tastefully decorated and the bed was exceptionally comfortable. Staff were very considerate.

“Superb”
11 Jan 2025
Excellent location, friendly staff..safe and secure . The food was great!

“Hats off once again to Alice at Guest relations for excellent service. and Karabo”
06 Jan 2025
your Guest Relations personnel was excellent. Alice went out of her way to see to all my requests . Karabo was also so helpful and hands on. hats off for your excellent service.

“Superb”
04 Jan 2025
Best New years eve..we had a great time and we just loved everything about the Hotel..very neat and very helpful and friendly staff.

“Superb”
27 Dec 2024
I liked everything, my expectations were exceeded. Thank you Protea Hotel Fire & Ice Melrose Arch

“Friendly Staff and excellent position”
25 Dec 2024
Staff are all welcoming and helpful. Great position.

“Generally a beautiful hotel”
23 Dec 2024
check in was so smooth, room was elegant ,restaurant well stocked

“Excellent service, friendly staff and great facilities.”
16 Dec 2024
I was upgraded from the Fire & Ice to the African Pride. The service was exceptional. I had just gotten married that day and I let the hotel know ahead of time. They decorated the room with rose petals on the bed and around the tub with a box of chocolates on the bed. This was amazing. Overall the Staff are friendly and provide excellent service and the room was amazing with a high comfort level.

“Superb”
09 Dec 2024
Everything. Staff, very friendly. Excellent service. Thuso is such a lovely human being

“Superb”
02 Dec 2024
Location was perfect. The staff was friendly. The room was clean, and the bed was comfortable.