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Hotels Nearby
Hotel Euroski Mountain Resort & Spa
Distance : 0.18 KM
Apartamentos Prat de les Molleres
Distance : 0.4 KM
Aparthotel Ona el Tarter
Distance : 1.67 KM
Font D'Argent Canillo
Distance : 4.98 KM
Obaga Blanca & Spa
Distance : 5.63 KM
Grau Roig Andorra Boutique Hotel & Spa
Distance : 6.25 KM
Hotel L’Ermita B&B
Distance : 6.33 KM
Hotel Les Neus
Distance : 7.33 KM
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Carretera General, Incles, AD100 (show map)
Hotel Overview
Formerly Hotel Canaro
Before October 2022 Serras Andorra was known as Hotel Canaro
Before October 2021 Serras Andorra was known as Hotel Parador Canaro
Before May 2019 Serras Andorra was known as Hotel Parador Canaro & Restaurant
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Family RoomSetup a Price Alert for Serras Andorra
Each day we'll check prices and send you an email for your selected dates at Serras Andorra. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Serras Andorra
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Ski-to-door access, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Massage, Sauna, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Games room, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Kitchen, Laptop safe, Linen, Microwave, Minibar, Mountain view, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Last updated: 15 Jan 2025 - Update now
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.During the high season period from 20th December 2024 – 6th January 2025 we require 100% deposit prepayment in advance upon booking. From 1st February 2025 to 1st March 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.Groups: When booking 6 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
TATIANA “Too many many mistakes, sloppy work for a luxury hotel. You need to work on that!”
08 Jan 2025
Staff in the restaurant and at the skie locker, shuttle personnel, PR-manager are very helpful and friendly. Food was also nice.
Niki “Relaxing, Luxurious, Memorable”
02 Jan 2025
very relaxing atmosphere, staff were very helpful and friendly, food was extremely good, the boot room and lift transfer was unlike anything I have ever experienced. The room was spacious warm with lovely views.
Richard “Superb”
17 Nov 2024
Great welcome with Cava. Staff very very friendly and helpful.. Bed so comfortable.
Yanni “Superb”
28 Sep 2024
The service is really good! The breakfast are delicious! The room is warm and pretty!
Vladimir “Superb”
14 Sep 2024
Very welcoming stuff, the room of a high-class design with everything needed incl. welcome treats and a wonderful view. The spa well-equipped as well. The food in the restaurant was delicious for a reasonable price. Sheep were walking right next to the restaurant’s window, what excited our daughter a lot.
Alex “Great mountain hotel, nice location for exploring Andorra in the summer with a car. Lovely staff and food. Good for fami”
12 Sep 2024
Lovely views from the property, quite spacious and recently refurbished in a mountain style. We enjoyed the breakfasts, bar area and outside space which had plenty of comfortable seating and nice views. All the staff were lovely and very personable.
TATIANAVDHEUVEL “They need to work harder to get the status of a luxury hotel.”
04 Sep 2024
The staff is very polite. Completely new interior.
Simona “Nice escape from the city but pricey for the quality”
10 Aug 2024
Great service and breakfast. The people in the reception and in the restaurants were super nice - 10/10 for the hotel staff. Really great service - after complaining that our room is facing the street, they upgraded us immediately. ! I loved the spa - in august was almost empty which was great! The food in the bar was really good.
Irina “Amazing stay close to nature with great comfort and amazing staff.”
02 Aug 2024
Amazing location near Incles Valley, easy to rent an ebike and go cycling in the Valley. Hiking is also available.
Chun-ngok “A memorable stay for the whole family.”
26 Jul 2024
The hotel is new, Stylish, clean, well equipped. We’ve got upgraded and with an additional bed without any charge. All the staff are nice and helpful. When we arrived, Sofia showed us around and introduced all facilities to us. Nicholas also helped book the entry passes of mont magic for our family. Rodrigo suggested a few nice cities to us when he knew we were about to visit France after our trip to Andorra. The lady who worked in the restaurant (sorry that I forgot to ask her name) and served breakfast was super attentive and friendly. Our overall experience in this hotel was exceptional. I would certainly recommend it to anyone without reservation.
More hotels in Incles
Hotels Nearby
Hotel Euroski Mountain Resort & Spa
Distance : 0.18 KM
Apartamentos Prat de les Molleres
Distance : 0.4 KM
Aparthotel Ona el Tarter
Distance : 1.67 KM
Font D'Argent Canillo
Distance : 4.98 KM
Obaga Blanca & Spa
Distance : 5.63 KM
Grau Roig Andorra Boutique Hotel & Spa
Distance : 6.25 KM
Hotel L’Ermita B&B
Distance : 6.33 KM
Hotel Les Neus
Distance : 7.33 KM
