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29-31 Lampton Road, Hounslow, Hounslow, TW3 1JA (show map)
Hotel Overview
Formerly The Continental Hotel
Before June 2019 The Continental Hotel, Heathrow was known as The Continental Hotel

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Facilities of The Continental Hotel, Heathrow
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bathroom, Carpeted, City view, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Laptop safe, Linen, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.Due to the coronavirus (COVID-19), this property has reduced reception and service hours.Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“My very favourite hotel in London offering a first class spa experience with truly outstanding staff”
05 Jan 2025
Literally my favourite hotel in the whole of London. The staff are all outstanding from the reception team to the housekeepers, the night staff and the entire management ... this is an exceptionally well run hotel with a genuine heart and soul. The rooms are beautiful and fully equipped, nicely sound proofed and with excellent views especially the corner room with double aspect. Every interaction with the staff is an absolute delight and their attention to detail and customer service is exemplary. Parking facilities are first class and the spa is the next level of luxury. Sensationally well equipped, the staff running the spa are equally delightful and the facilities are worthy of five stars. The pool is enormous and beautifully landscaped with exquisite tiling and mood lighting, the jacuzzi can fit 10 comfortably and is a veritable social hub. Everyone is super welcoming and friendly and the sauna and steam room are excellent for true relaxation. Facilities are kept clean and up to date at all time with cold water drinking fountains and every level of the experience is worthy of a top class spa hotel. Beyond recommended, outstanding in every way. I've now become a regular staying for entire weeks at a time and look forward to returning again and again. A***

“More of a 3* experience”
04 Jan 2025
Staff were friendly and welcoming. I left my coat behind and housekeeping found it very quickly for me. Room was not uncomfortable. Great water pressure in bathroom.

“This day was very comfortable and the shopping centre is very near. I like that I have no complaints.”
03 Jan 2025
For the money I paid it was good. The swimming pool was very clean very nice also the sauna and steam bath though The sauna and steam bath need a little upgrading.

“Nice staff but worn out, phone to check facilities in operation”
01 Jan 2025
The manager was very nice. He gave us a complimentary late check out because the day we checked in, the pool, jacuzzi, sauna and steam room were closed. We stressed that we only booked to use these facilities and so we were able to check out at 12.30 next day to use them. He also gave us free bottles of water. I stayed here before back in 2012 when it was newer, now it is dated and worn out. You can see the wear and tear in the rooms and our toilet smelt like sewers so we had to keep the lid down and bathroom door closed at all times. The rooms are huge and clean. The bathrooms had a makeover because our one looked good. The facilities are okay but they do get crowded by locals so go down to the sauna etc from 8am when it opens or you will have to sit there with 6 other people. The changing room and showers had little flies in there not sure what they were. The location is excellent, 4 minutes walk from train station and within the town centre so you can buy meals and snacks. Overall, the price is good for the extra facilities but I won't return.

“Great service”
24 Dec 2024
How clean the room and building was, when the radiator was not working they were quick to bring a replacement heater . Excellent service!!

“This hotel was a bit expensive for what it was but £270 for 3 nights isn’t that bad”
22 Dec 2024
The room was a good size. The spa facilities were of a standard quality. Staff were friendly, and willing to help at all times. Hotel is in a good location and not a far walk from the local train station which has good links to the whole of London. On site parking

“It was a great experience.”
18 Dec 2024
It was way better than I expected or imagined. Room and room service was up to par. The leisure facilities were soo gweddd, I really enjoyed myself here and I will definitely visit again in the future. The massage, the pool, the receptionist, the sauna, the jacuzzi, they were all splendid. Communication was great too. Room had a sweet scent.

“Lovely hotel, lovely staff and great facilities”
15 Dec 2024
We really enjoyed our stay, the receptionists went above and beyond for us and tried their best to give us a great stay. It was really nice. I liked the sauna/steam room and pool, although it’s not the Hotel’s, it was really good.

“Superb”
12 Dec 2024
sauna + steam room is basically what i liked most of it.

“Fantastic”
08 Dec 2024
The receptionists were very nice and helpful. The early and prompt check-in was great, with no additional charge. I was really impressed and happy with the services. Thank you