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1 Austin Road West, Hong Kong (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for W Hong Kong
Each day we'll check prices and send you an email for your selected dates at W Hong Kong. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of W Hong Kong
General
On-site parking, Parking, Pets allowed
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Coffee machine, Desk, Dining area, Dressing Room, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Minibar, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:
1) Authorisation letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)Please note that hotel may contact the cardholder for verification purposes. Guests who wish to contact the hotel may do so using the contact details found on the booking confirmation.Party hosted in room is prohibited. For more information, please kindly confirm with the property directly in advance.When travelling with pets, please note that an extra charge of HK$800 10% per pet, per night applies and each weighing 20kg (44lbs) or below.
Pets can only be accommodated from Sunday to Thursday excluding public holidays and eve of public holidays.
Each guest room can accommodate one pet, while suites can accommodate up to two petsWET Swimming Pool: Closed from Mon, Feb 20, 2023 to Wed, Mar 1, 2023. Reopened on Mar 2, 2023.
Traveller reviews

“Excellent service and updated clean rooms.”
17 Jan 2025
Rooms were large and very comfortable for my family. Service team were great and provided late check out to accommodate our later flight.

“Beautiful”
16 Jan 2025
Amazing location, straight in from the airport via AirPort Express and access to the shops and restaurants within Elements shopping centre. Also links to multiple MTR stations within walking distance. The room was stunning and spacious and always kept clean. Great view from the room and the bath was big and comfortable too. Will definitely stay here again next time. Arrived too early so my room wasn’t ready but I way able to use the spa facilities to shower and change which was great so I got to freshen up after my long flight and leave my luggage with reception, they sent my luggage to the room as soon as it was ready and messaged me. The spa was small but nice, the steam room was especially great after a long flight.

“Fair”
04 Jan 2025
The location was superb, and the staff were very kind.

“1 great night in HK”
01 Dec 2024
The rooms were beautiful. It was great that one of our rooms was ready early so we could check in when we arrived. We enjoyed lunch in the bar and used the roof top pool / hot tub - even though it was raining!

“Very good”
10 Nov 2024
Friendly staff... Well maintained room... Right above Airport Express. Overall, good experience.

“Amazing Ocean Front Room with amazing hospitality services.”
08 Nov 2024
The amazing services received from Russell, Zoe and Felicia. They went the extra miles to decorate the room with a delicious cake to celebrate my birthday. The services throughout our stay in hotel was good!

“Comfortable, Exceeded expectation.”
05 Nov 2024
Location is perfect for a first timer to Hong Kong. The ease of train ride from Airport directly to the hotel. Great views of the harbour. Beyond helpful staff put us onto a Wine and Food festival that was happening the night we stayed. Everything was terrific, highly recommend.

“Outstanding room, need to taxi everywhere, and some odd staff”
29 Oct 2024
The W is a swanky hotel located in West Kowloon, close to the M+ Art Gallery and the Palace Museum. We were given a free room upgrade from a city view to a partial harbour view room - very nice. The room was gorgeous with so many amenities. Honestly, we would have given the hotel 10/10, but we encountered a strange member of staff in the 6th floor cafe area where people - apparently - book to have afternoon tea. You have to get a taxi into Kowloon proper... there's no walkway and no MTR link.

“Superb”
10 Oct 2024
Spacious room, convenient location, professional staff

“Highly recommended”
22 Apr 2024
Fantastic hotel on Kowloon, close to AirPort Express. Rooms are great, as are the facilities such as the gym and pool. Best part is the incredibly helpful team; I’d like to thank the concierge (Kelvin) who spent a lot of time helping after a flight cancellation. Can’t recommend highly enough.