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Reiterkogelweg 169, Hinterglemm, 5754 (show map)
Hotel Overview
Formerly The Alpine Palace New Balance Luxus Resort
Before April 2019 Hotel Alpine Palace was known as The Alpine Palace New Balance Luxus Resort
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double RoomSetup a Price Alert for Hotel Alpine Palace
Each day we'll check prices and send you an email for your selected dates at Hotel Alpine Palace. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Alpine Palace
General
On-site parking, Parking, Pets allowed, WiFi everywhere
Activities
Billiards, Cycling, Hiking, Mini golf, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Ski-to-door access, Skiing, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Games room, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Coffee machine, Desk, Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Linen, Minibar, Mountain view, Outdoor furniture, Pool view, Radio, Safety Deposit Box, Sauna, Seating Area, Shower, Slippers, Sofa, Spa Bath, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that different extra bed prices apply according to season.Please be informed that this property is located in the center of Hinterglemm where in summer weekly outdoor festivities and in winter apres-ski parties take place. Some noise disturbances can occur.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Gengis “My day was very pleasant and enjoyable.”
25 Mar 2025
The location of the hotel and a facilities are exactly what you would expect.
Takahiro “It's a wonderful hotel”
25 Mar 2025
The facility was clean and very comfortable. The staff were very helpful and always smiling.
Mary “Superb”
26 Feb 2025
-location -pools/sauna etc -restaurant -staff -accommodation
Jeanette “A magical place to stay at Christmas time. The staff were amazing and beyond!”
29 Dec 2024
Breakfast each day was fabulous. The staff went above and beyond every day. The wellness spa facilities were top notch!
Letizia “All in all this poll lace is highly recommended and there is plenty to do.”
25 Dec 2024
Breakfast was a highlight. Anything you can wish for
Rodrigo “Must visit at least once in life.”
21 Aug 2024
They were the nicest, everything included with gondola was a big surprise for me. Breakfast was amazing and the staff was always kind and supportive.
Zdeněk “Very good”
10 Aug 2024
Family room was quite spacious, comfortable enough for 2+2. Food in restaurant was good, nice bar at lobby area. As already written here, overall it´s not equal to 5 stars hotel, some equipment is quite outdated, but this is not a big issue in our opinion.
Raykir123 “Cannot be called 5 star anymore unfortunately”
03 Aug 2024
Location and view from the suites still unbeatable in the valley. Have visited many times
Cornelia “Wonderful days in the mountains”
26 Jul 2024
Our package included breakfast und dinner with 5 courses - every meal has been delicious and we enjoyed all of them. Our rooms were perfect, really comfy beds and with a fantastic view. We loved the SPA, also the treatments (beauty and massages) have been extraordinary! The idea of offering teen-treatments in the SPA is remarkable. Our two teens loved the stay very much. The location is great for every thinkable adventure. Our dog Pepsi was very fond of the dog bed - I already bought the same for Pepsi at home.
